Export data from Freshdesk to Zoho Desk

The reasons why one would prefer to move from Freshdesk can vary greatly. Yet there’s one thing that is completely certain, the migration process may well be challenging. Thus, if you experience issues exporting all your support data from Freshdesk to Zoho Desk, then rest assured because we have a solution.

More details
Limited Import Options

No Tech Team

Finding an efficient migration strategy is crucial as it can radically effect the data, deadlines, and final result of the whole thing.

Although migration isn’t something anyone can perform.

The most widespread problem companies face are, of course, shortage of a dedicated IT staff that can help them export all their tickets and knowledge base.

Vendors Aren’t Helpful

In truth, smaller sized companies that run on a tight budget simply don’t have the people to take care of the migration task.

And there’s the case in which vendors aren’t likely to help you out.

You are migrating from not to their software. So, it can be a pain to migrate all your priceless stuff to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

If you are looking to migrate your data without shelling out a dime, you may be forced to fiddle with a CSV file that in certain cases has a mind of its own.

And even once you have managed to modify the file, there are no guarantees that all things will go seamlessly.

Data corruption is a thing that troubled many firms and its all due to the fact that you cannot test stuff first.

Nevertheless it shouldn’t be that way

We think that firms don’t have to worry about data migration when they want to migrate from Freshdesk. We want every detail to feel seamless and also quick, which is precisely what we are currently offering.

Migrate from Freshdesk to Zoho Desk

The ways we can help

We have now been in the help desk industry for quite some time and know exactly are the caveats of help desk data migration. Indeed, we learned it the hard way.

Which encouraged us to build a fully automated solution that can do all the heavy lifting for you.

With it, you can to transfer all of the your support history effortlessly, plus the following.

Save your time and energy

Why waste your time staring at the progress bar when you can carry on doing work while our tool migrates data? That’s right, there is no reason.

Test drive all you want

It’s required that you test out your data in advance, hence why we made it possible that you can isolate weak spots.

Move records easily

You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the install process to end. E-mail our team to benefit from our fully automatic data export tool.

Export data correctly

Through using our tool, you can rest assured that losing your data is virtually impossible. Our migration steps are proven and steadily being worked on.

Main benefits of our service


All your passwords and personal data are secured with us. We respect our customer’s privacy and will use the data only for the import process.

Swift and Cost-efficient

Not only you improve probably the most complicated processes, but you are also more likely to achieve the desired outcome faster. Employing our export wizard and the team.

Sustained Data Integrity

We worked tirelessly to be certain that our tool will move all your support history in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk export functions



The prep work normally includes creating agent profiles and custom fields in the Zoho Desk. In cases where there’s something else you should do, we’ll let you know.


Link Freshdesk

Then you need to fill out all the information and credentials requested by our tool for it to be able to retrieve records from Freshdesk.


Connect Zoho Desk

Then you will need to perform the same with your Zoho Desk so that our export wizard can communicate with both help desk systems.


Pick records

Pick the records you wish to migrate and then set the ticket field mapping to guarantee the information will migrate accurately.


Check out the wizard beforehand

In order to test things beforehand, you can go with the Free Demonstration Migration to see how things work. With this free offer, you will be able to migrate one small batch of tickets after only a few moments.


Migrate all tickets to Zoho Desk

Once you’ve witnessed everything the export wizard provides and ready to relocate the support history, we suggest you choose a quiet time when your support staff isn’t loaded, and begin the migration.

Hear from our satisfied buyers

Export your data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to another can be effortless. Request a free demonstration.

Request a Demo now!

Ask a specialist to execute your Freshdesk export

Our experts will help you export all your data and provide practical advice in case of necessity. Get a price estimation.

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