Export data from Freshdesk to TeamworkDesk

The reasons why you would want to move from Freshdesk can differ. But yet there’s one thing that is completely certain, the migration experience can be tough. Thus, if you experience difficulty exporting all your tickets from Freshdesk to TeamworkDesk, then fear not as there is a solution.

More details
Limited Import Options

No Tech Team

Finding a reliable migration formula is extremely important as it can gravely effect the data, deadline dates, and final result of the whole thing.

Yet migration isn’t something each and every one are able to do.

The major issue businesses face are, of course, shortage of a dedicated IT department that will help them move all their tickets and knowledge base.

Vendors Aren’t Really Useful

In truth, smaller companies that work on a strict budget really don’t have the people to take care of the migration process.

And then there’s the case where help desk providers aren’t wishing to help you.

You are moving from not to their platform. As a result, it really is painful to migrate all your valuable support records to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

If you want to move your support history without paying a dollar, you could be forced to play with a CSV file that often times has a mind of its own.

And even when you managed to modify the file, there are zero guarantees that everything will go seamlessly.

Data corruption is something that bogged down many companies and its all due to the fact that you cannot test drive things first.

But it shouldn’t be that way

We think companies don’t have to worry about data migration when they choose to migrate from Freshdesk. We want every thing to be smooth and fast, which is precisely what we are currently offering.

Migrate from Freshdesk to TeamworkDesk

The ways we can be of service

We have been in the help desk industry for a while and understand are the caveats of tickets migration. Indeed, we learned it the hard way.

Which lead us to develop a completely automated solution that is going to do all the hard work for you.

With it, you will be able to migrate all the your records effortlessly, plus the following.

Save your time

Why waste time staring at the progress bar if you can keep doing business while our export wizard migrates your support data? That’s right, there is no reason.

Test all you want

It’s critical that you test your data before you start, hence why we made it possible that you can understand weaknesses.

Migrate data with ease

You don’t have to wait till someone writes you a piece of code, nor do you have to wait for the set up process to finally finish. E-mail our team to use our programmed data export tool.

Migrate tickets correctly

By using our tool, you can rest assured that losing your data is close to impossible. Our migration ways are tried and constantly being worked on.

Key benefits of our service


All your passwords and personal data are safe and sound with us. We value our customer’s security and will use the data solely for the import procedure.

Fast and Efficient

Not only you streamline one of the most problematic operations, but you are actually more likely to achieve the ideal result faster. Employing our data migration tool and the team.

Complete Data Integrity

We worked tirelessly to be certain that our tool will relocate all your records in a correct and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automatic Freshdesk export happens



The prep work usually includes setting up agent profiles and custom fields in the TeamworkDesk. In case there’s other things you need to do, we’ll inform you.


Link Freshdesk

Then you need to submit all the details as well as credentials required by our tool for it to be able to fetch records from Freshdesk.


Connect TeamworkDesk

Then you need to perform the same with your TeamworkDesk to make certain that our migration tool is able to interact with both help desk systems.


Select objects

Pick the data you want to migrate and then specify the ticket field mapping to make sure that the information will migrate correctly.


Try out the tool upfront

If you wish to try out things upfront, you can go for the Free Test Migration to learn how things perform. With this risk-free trial, you will be able to migrate a smaller group of tickets after only a few minutes.


Migrate all tickets to TeamworkDesk

When you’ve experienced what the export wizard has to offer and ready to migrate the support history, we suggest that you pick a quiet time when your support staff isn’t loaded, and start migrating tickets.

Hear from our satisfied customers

Move your data automatically

You don’t have to take our word for it. See for yourself that moving data from one help desk to another can be painsless. Request a free of charge demo.

Request a Demo now!

Ask a specialist to perform your Freshdesk export

Our experts will help you move all your data and provide practical advice if necessary. Request a quote.

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