Export data from Freshdesk to TeamworkDesk
The reasons why you would want to move from Freshdesk can differ. But yet there’s one thing that is completely certain, the migration experience can be tough. Thus, if you experience difficulty exporting all your tickets from Freshdesk to TeamworkDesk, then fear not as there is a solution.
No Tech Team
Finding a reliable migration formula is extremely important as it can gravely effect the data, deadline dates, and final result of the whole thing.
Yet migration isn’t something each and every one are able to do.
The major issue businesses face are, of course, shortage of a dedicated IT department that will help them move all their tickets and knowledge base.
Vendors Aren’t Really Useful
In truth, smaller companies that work on a strict budget really don’t have the people to take care of the migration process.
And then there’s the case where help desk providers aren’t wishing to help you.
You are moving from not to their platform. As a result, it really is painful to migrate all your valuable support records to the new help desk.
Manually Just Doesn’t Cut It
If you want to move your support history without paying a dollar, you could be forced to play with a CSV file that often times has a mind of its own.
And even when you managed to modify the file, there are zero guarantees that everything will go seamlessly.
Data corruption is something that bogged down many companies and its all due to the fact that you cannot test drive things first.
But it shouldn’t be that way
We think companies don’t have to worry about data migration when they choose to migrate from Freshdesk. We want every thing to be smooth and fast, which is precisely what we are currently offering.
Migrate from Freshdesk to TeamworkDeskThe ways we can be of service
We have been in the help desk industry for a while and understand are the caveats of tickets migration. Indeed, we learned it the hard way.
Which lead us to develop a completely automated solution that is going to do all the hard work for you.
With it, you will be able to migrate all the your records effortlessly, plus the following.
Save your time
Why waste time staring at the progress bar if you can keep doing business while our export wizard migrates your support data? That’s right, there is no reason.
Test all you want
It’s critical that you test your data before you start, hence why we made it possible that you can understand weaknesses.
Migrate data with ease
You don’t have to wait till someone writes you a piece of code, nor do you have to wait for the set up process to finally finish. E-mail our team to use our programmed data export tool.
Migrate tickets correctly
By using our tool, you can rest assured that losing your data is close to impossible. Our migration ways are tried and constantly being worked on.
Key benefits of our service
Secure
All your passwords and personal data are safe and sound with us. We value our customer’s security and will use the data solely for the import procedure.
Fast and Efficient
Not only you streamline one of the most problematic operations, but you are actually more likely to achieve the ideal result faster. Employing our data migration tool and the team.
Complete Data Integrity
We worked tirelessly to be certain that our tool will relocate all your records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automatic Freshdesk export happens
Preparation
The prep work usually includes setting up agent profiles and custom fields in the TeamworkDesk. In case there’s other things you need to do, we’ll inform you.
Link Freshdesk
Then you need to submit all the details as well as credentials required by our tool for it to be able to fetch records from Freshdesk.
Connect TeamworkDesk
Then you need to perform the same with your TeamworkDesk to make certain that our migration tool is able to interact with both help desk systems.
Select objects
Pick the data you want to migrate and then specify the ticket field mapping to make sure that the information will migrate correctly.
Try out the tool upfront
If you wish to try out things upfront, you can go for the Free Test Migration to learn how things perform. With this risk-free trial, you will be able to migrate a smaller group of tickets after only a few minutes.
Migrate all tickets to TeamworkDesk
When you’ve experienced what the export wizard has to offer and ready to migrate the support history, we suggest that you pick a quiet time when your support staff isn’t loaded, and start migrating tickets.
Hear from our satisfied customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your data automatically
You don’t have to take our word for it. See for yourself that moving data from one help desk to another can be painsless. Request a free of charge demo.
Ask a specialist to perform your Freshdesk export
Our experts will help you move all your data and provide practical advice if necessary. Request a quote.