Export data from Freshdesk to Syncro
The reasons why you might prefer to migrate from Freshdesk may vary. Yet there’s one thing that is completely certain, the migration process may well be tough. Thereby, if you experience issues exporting all your data from Freshdesk to Syncro, then fear not because there is a solution.
No Tech Team
Picking an efficient migration approach is crucial as it can radically effect the data, deadlines, and end results of the whole thing.
Although migration isn’t something everyone are able to do.
The most commonplace issue teams face are, of course, lack of a dedicated IT team that will help them export all their tickets and knowledge base.
Vendors Aren’t Helpful
Indeed, smaller sized firms that run on a tight budget simply don’t have the people to take care of the migration process.
And there’s the circumstance in which help desk suppliers aren’t willing to help you.
You are moving from not to their system. As a result, it really is a pain to move all of the your essential data to the new help desk.
Manually Just Doesn’t Cut It
In order to move your records without shelling out a dime, you may be forced to play with a CSV document that in certain cases has a mind of its own.
And even once you have managed to modify the file, there are zero guarantees that every thing will go smoothly.
Data corruption is something that plagued a lot of companies and it is all because that you cannot test drive stuff upfront.
But it surely shouldn’t be that way
We think companies don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want everything to feel flawless and quick, which is precisely what we are currently offering.
Migrate from Freshdesk to SyncroHow we can help out
We now have been in the help desk industry for quite some time and know exactly are the caveats of help desk data migration. Indeed, we learned it the hard way.
Which inspired us to build a completely automated solution that would do all the heavy lifting for you.
With it, you can to move all your support history effortlessly, plus the following.
Save your time and effort
Why spend time staring at the progress bar if you can continue doing work while our tool migrates records? That’s right, there is no reason.
Test out all you want
It’s important that you test out your tickets upfront, hence why we made it possible that you can isolate weak spots.
Export data effortlessly
You don’t have to wait till someone writes you a piece of code, nor do you have to wait for the install process to end. E-mail our team to benefit from our programmed data export wizard.
Move data accurately
Using our tool, you can be sure that losing your data is practically impossible. Our migration strategies are proven and steadily being worked on.
Primary benefits of our service
Trustworthy
All your passwords and personal data are safe with us. We respect our customer’s security and will use the data only for the import process.
Quick and Cost-efficient
Not only you simplify probably the most difficult processes, but you are also more likely to achieve the preferred result faster. By means of our export wizard and the team.
Retained Data Integrity
We worked tirelessly to make sure that our tool will transfer all your support history in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk tickets export works
Preparation
The prep work generally includes setting up agent profiles and custom fields in the Syncro. If there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you need to submit all the information and credentials requested by our tool for it to be able to fetch information from Freshdesk.
Connect Syncro
Then you have to perform the same with your Syncro so our tool can communicate with both help desk systems.
Choose records
Select the records you would like to migrate and then set the ticket field mapping to ensure that the information will migrate adequately.
Test out the wizard at first
If you wish to try out export beforehand, you can opt for the Free Demonstration Migration to look at how things work. Using this free offer, you will be able to migrate one small portion of tickets after only a few minutes.
Migrate all your data to Syncro
When you’ve seen everything the export wizard provides and ready to export the support data, we suggest you choose a quiet time when your support staff isn’t loaded, and start migrating tickets.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be simple. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you export your entire data and provide practical advice in case of necessity. Get a price estimation.