Export data from Freshdesk to Syncro

The reasons why you might prefer to migrate from Freshdesk may vary. Yet there’s one thing that is completely certain, the migration process may well be tough. Thereby, if you experience issues exporting all your data from Freshdesk to Syncro, then fear not because there is a solution.

More details
Limited Import Options

No Tech Team

Picking an efficient migration approach is crucial as it can radically effect the data, deadlines, and end results of the whole thing.

Although migration isn’t something everyone are able to do.

The most commonplace issue teams face are, of course, lack of a dedicated IT team that will help them export all their tickets and knowledge base.

Vendors Aren’t Helpful

Indeed, smaller sized firms that run on a tight budget simply don’t have the people to take care of the migration process.

And there’s the circumstance in which help desk suppliers aren’t willing to help you.

You are moving from not to their system. As a result, it really is a pain to move all of the your essential data to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

In order to move your records without shelling out a dime, you may be forced to play with a CSV document that in certain cases has a mind of its own.

And even once you have managed to modify the file, there are zero guarantees that every thing will go smoothly.

Data corruption is something that plagued a lot of companies and it is all because that you cannot test drive stuff upfront.

But it surely shouldn’t be that way

We think companies don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want everything to feel flawless and quick, which is precisely what we are currently offering.

Migrate from Freshdesk to Syncro

How we can help out

We now have been in the help desk industry for quite some time and know exactly are the caveats of help desk data migration. Indeed, we learned it the hard way.

Which inspired us to build a completely automated solution that would do all the heavy lifting for you.

With it, you can to move all your support history effortlessly, plus the following.

Save your time and effort

Why spend time staring at the progress bar if you can continue doing work while our tool migrates records? That’s right, there is no reason.

Test out all you want

It’s important that you test out your tickets upfront, hence why we made it possible that you can isolate weak spots.

Export data effortlessly

You don’t have to wait till someone writes you a piece of code, nor do you have to wait for the install process to end. E-mail our team to benefit from our programmed data export wizard.

Move data accurately

Using our tool, you can be sure that losing your data is practically impossible. Our migration strategies are proven and steadily being worked on.

Primary benefits of our service


All your passwords and personal data are safe with us. We respect our customer’s security and will use the data only for the import process.

Quick and Cost-efficient

Not only you simplify probably the most difficult processes, but you are also more likely to achieve the preferred result faster. By means of our export wizard and the team.

Retained Data Integrity

We worked tirelessly to make sure that our tool will transfer all your support history in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk tickets export works



The prep work generally includes setting up agent profiles and custom fields in the Syncro. If there’s something else you should do, we’ll tell you.


Link Freshdesk

Then you need to submit all the information and credentials requested by our tool for it to be able to fetch information from Freshdesk.


Connect Syncro

Then you have to perform the same with your Syncro so our tool can communicate with both help desk systems.


Choose records

Select the records you would like to migrate and then set the ticket field mapping to ensure that the information will migrate adequately.


Test out the wizard at first

If you wish to try out export beforehand, you can opt for the Free Demonstration Migration to look at how things work. Using this free offer, you will be able to migrate one small portion of tickets after only a few minutes.


Migrate all your data to Syncro

When you’ve seen everything the export wizard provides and ready to export the support data, we suggest you choose a quiet time when your support staff isn’t loaded, and start migrating tickets.

Hear from our satisfied buyers

Migrate your data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be simple. Request a free demonstration.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our experts will help you export your entire data and provide practical advice in case of necessity. Get a price estimation.

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