Export data from Freshdesk to SuperOps

The reasons why you would prefer to migrate from Freshdesk may vary. But yet there’s one thing that is completely certain, the migration experience tends to be challenging. Thus, if you have difficulty relocating all your data from Freshdesk to SuperOps, then fear not as there exists a solution.

More details
Limited Import Options

No Tech Team

Picking an efficient migration strategy is critical as it can gravely influence the records, deadline dates, and final result of the entire thing.

Yet migration isn’t something anyone can perform.

The most widespread problem organizations face are, of course, a lack of a dedicated IT department that will help them migrate all their tickets and knowledge base.

Vendors Aren’t Helpful

Indeed, smaller sized firms that are on a strict budget really don’t have the staff to take care of the migration task.

Finally there’s the problem where help desk providers aren’t willing to assist you.

You are migrating from not to their help desk. So, it really is a pain to transfer all of the your valuable records to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

If you want to move your ticket and related data without having to spend a dollar, you could be made to fiddle with a CSV file that quite often has a mind of its own.

And even when you managed to modify the document, there are no guarantees that every thing will go flawlessly.

Data corruption is something that plagued many firms and it is all because that you cannot test stuff in advance.

But it shouldn’t be that way

We believe companies don’t have to be concerned with data migration when they are willing to migrate from Freshdesk. We want the entire thing to be seamless and also really fast, which is exactly what we are currently offering.

Migrate from Freshdesk to SuperOps

How we can help

We have been in the help desk industry for quite a long time and realize are the caveats of tickets migration. Frankly speaking, we learned it the tough way.

Which lead us to build a fully automated solution that will do all the hard work for you.

With it, you can to export all your records smoothly, along with the following.

Save your time

Why waste time staring at the progress bar when you can continue doing business while our export wizard migrates data? That’s right, there is no reason.

Test all you want

It’s critical that you test out your tickets beforehand, hence why we made it possible that you can understand weaknesses.

Migrate data without difficulties

You don’t have to wait till someone writes you a piece of code, nor do you need to wait for the set up process to finally finish. Reach out our team to take advantage of our fully automatic data export tool.

Migrate data accurately

By using our tool, you can be sure that losing your data is practically impossible. Our migration strategies are tried and day by day being worked on.

Key benefits of our service

Trustworthy

All your passwords and personal data are safe and sound with us. We respect our customer’s privacy and will use the data solely for the import procedure.

Fast and Cost-efficient

Not only you streamline probably the most complicated operations, but you are actually more likely to receive the desired outcome faster. Employing our tool and the team.

Complete Data Integrity

We worked tirelessly to make sure that our tool will migrate all your tickets and related records in a correct and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk tickets export works

Step

Preparation

The prep work usually includes creating agent profiles and custom fields in the SuperOps. If there’s other things you need to do, we’ll let you know.

Step

Link Freshdesk

Then you need to fill out all the details as well as credentials required by our export wizard for it to be able to retrieve records from Freshdesk.

Step

Connect SuperOps

Then you need to perform the same with your SuperOps so that our tool is able to interact with both help desk systems.

Step

Select records

Select the records you wish to migrate and then specify the ticket field mapping to be certain the records will migrate the correct way.

Step

Try out the wizard before you start

To be able to try out export upfront, you can use the Free Test Migration to find out how things perform. With this test, you will be able to migrate a smaller group of records after only a few moments.

Step

Migrate all your data to SuperOps

Once you’ve seen what the migration wizard offers and ready to transfer the support history, we recommend that you pick a quiet time when your support staff isn’t too busy, and start migrating tickets.

Hear from our satisfied buyers

Move your data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be simple. Request a free of charge demo.

Request a Demo now!

Ask a specialist to perform your Freshdesk export

Our experts will help you export your entire data and provide practical advice if necessary. Request a quote.

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