Export data from Freshdesk to SherpaDesk
The reasons why you would choose to switch from Freshdesk can vary greatly. Sadly there’s one thing that is completely certain, the migration experience may well be challenging. Thereby, if you have trouble relocating all your tickets history from Freshdesk to SherpaDesk, then rest assured as we have a solution.
No Technician Team
Choosing a good migration master plan is a must as it can hugely impact the data, deadline dates, and end results of the entire thing.
But migration isn’t something anyone can do.
The major issue teams face are, of course, lack of a dedicated IT team that will help them move all their tickets and knowledge base.
Suppliers Aren’t Really Helpful
In reality, small businesses that operate on a strict budget really don’t have the people to take care of the migration task.
And there’s the situation where vendors aren’t ready to help you out.
You are moving from not to their system. Therefore, it may possibly be painful to export all of the your valuable support records to the new help desk.
By hand Just Doesn’t Cut It
If you want to move your support history without spending a dollar, you might be forced to fiddle with a CSV document that at times has a mind of its own.
And even if you managed to modify the document, there are zero guarantees that all the things will go smoothly.
Data corruption is something that plagued many businesses and it is all because that you cannot check elements beforehand.
But it shouldn’t be that way
We believe that companies don’t need to bother about data migration when they decide to migrate from Freshdesk. We want the entire thing to be flawless and also quick, which is exactly what we are currently offering.
Migrate from Freshdesk to SherpaDeskWhat way we can be of assistance
We have been in the help desk industry for a long time and know are the caveats of tickets migration. In fact, we learned it the hard way.
Which lead us to create a fully automated solution that will do all the hard work for you.
Using it, it is possible to migrate all of the your support data seamlessly, plus the following.
Save your time
Why waste time staring at the progress bar when you can carry on doing business while our export wizard migrates records? That’s right, there is no reason.
Test all you want
It’s critical that you experiment with your support history beforehand, hence why we made it possible that you can be aware of flaws.
Migrate data with ease
You don’t have to wait till somebody writes you a piece of code, nor do you need to wait for the install process to finally finish. Contact our team to benefit from our fully automatic data export wizard.
Migrate support history properly
By using our tool, you can be certain that losing your data is virtually impossible. Our migration ways are tested and steadily being worked on.
Key benefits of our service
Reputable
All your passwords and personal data are safe and sound with us. We care about our customer’s privacy and will use the data only for the import procedure.
Fast and Useful
Not only you streamline most likely the most challenging processes, but you are actually more likely to get the preferred outcome faster. By means of our export wizard and the team.
Complete Data Integrity
We worked tirelessly to guarantee that our tool will relocate all your data in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way auto Freshdesk migration functions
Prep work
The prep work usually includes creating agent profiles and custom fields in the SherpaDesk. In cases where there’s other things you need to do, we’ll tell you.
Connect Freshdesk
You then need to fill out all the information as well as credentials required by our tool for it to be able to retrieve information from Freshdesk.
Connect SherpaDesk
Then you need to perform the same with your SherpaDesk to ensure that our export wizard is able to interact with both help desk systems.
Select data to export
Decide on the information you need to migrate and then set the ticket field mapping to be certain the data will migrate adequately.
Take a look at the export wizard upfront
If you want to test out the process beforehand, you can use the Free Trial Migration to look at how things perform. Using this trial offer, you will be able to migrate a small batch of records after only a few minutes.
Migrate everything to SherpaDesk
Once you’ve witnessed what the tool provides and ready to relocate the support data, we recommend that you pick a quiet time when your support staff isn’t too busy, and begin the migration.
Hear from our happy clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your data automatically
You don’t have to take our word for it. Check for yourself that relocating data from one help desk to a different one can be effortless. Request a free of charge demo.
Ask a specialist to perform your Freshdesk export
Our data migration experts will help you migrate all of your data and provide practical advice in case of necessity. Request a quote.