Export data from Freshdesk to ServiceNow
The reasons why you might want to switch from Freshdesk can vary greatly. But there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you have trouble relocating all your tickets history from Freshdesk to ServiceNow, then rest assured as there is an alternative.
No Tech Team
Finding a reliable migration formula is critical as it can severely influence the records, time lines, and end result of the entire thing.
But migration isn’t something everyone are able to do.
The most commonplace challenge organizations face are, of course, lack of a dedicated IT staff that can help them move all their records.
Vendors Aren’t Really Useful
In truth, smaller businesses that are on a budget simply don’t have the staff to take care of the migration task.
And then there’s the problem where help desk providers aren’t ready to provide help to.
You are switching from not to their help desk. Hence, it may possibly be painful to export all the your important records to the new help desk.
Manually Simply Doesn’t Cut It
In order to transfer your ticket and related data without having to spend a penny, you are usually made to fiddle with a CSV document that quite often has a mind of its own.
And even if you managed to modify the document, you have got little to no guarantees that every thing will go smoothly.
Data corruption is something that troubled many companies and it is all due to the fact that you cannot test elements in advance.
But it surely shouldn’t be like that
We think that businesses don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want every thing to feel seamless and also fast, which is exactly what we are currently offering.
Migrate from Freshdesk to ServiceNowThe ways we are able to be of service
We now have been in the help desk business for quite a while and realize are the caveats of data migration. Frankly speaking, we learned it the tough way.
Which inspired us to develop a completely automated solution that is going to do all the hard work for you.
With it, you will be able to export all of the your data smoothly, along with the following.
Save your time and effort
Why spend time looking at the progress bar if you can carry on working while our tool migrates data? That’s right, there is no reason.
Test out all that you would like
It’s important that you test your support history before you start, hence why we made it possible that you can identify weak points.
Export support history without difficulties
You don’t have to wait till someone writes you a piece of script, nor do you have to wait for the set up process to finish. Reach out our team to make use of our fully automatic data export wizard.
Move tickets properly
Using our export wizard, you can be certain that losing your data is virtually impossible. Our migration steps are verified and continually being worked on.
Primary advantages of our service
Secure
All your passwords and personal data are safe with us. We value our customer’s security and will use the data solely for the import procedure.
Quick and Efficient
Not only you simplify one of the most problematic operations, but you are actually more likely to receive the desired outcome faster. Utilizing our tool and the team.
Retained Data Integrity
We worked tirelessly to be certain that our export wizard will migrate all your tickets and related records in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automatic Freshdesk migration functions
Preparation
The prep work generally involves setting up agent profiles and custom fields in the ServiceNow. In cases where there’s other things you should do, we’ll let you know.
Link Freshdesk
Then you have to submit all the details as well as credentials requested by our export wizard for it to be able to retrieve tickets from Freshdesk.
Connect ServiceNow
Then you have to do the same with your ServiceNow to make certain that our export wizard is able to communicate with both help desk systems.
Choose objects
Pick the data you want to migrate and then specify the ticket field mapping to make sure that the records will migrate in the correct way.
Test out the tool before you start
In order to test the process upfront, you can go for the Free Demo Migration to find out how things function. Using this test, you will be able to migrate a small group of records within a couple of minutes.
Migrate all tickets to ServiceNow
When you’ve witnessed what the migration wizard can offer and ready to migrate tickets, we recommend that you pick a quiet time when your support staff isn’t too busy, and begin the migration.
Hear from our satisfied customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that moving data from one help desk to a different one can be effortless. Request a free of charge demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you move all of your data and provide practical advice if necessary. Request a price estimation.