Export data from Freshdesk to ServiceDesk Plus

The reasons why you would choose to migrate from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process may well be tough. Thus, if you experience issues relocating all your data from Freshdesk to ServiceDesk Plus, then fear not as there exists a solution.

More details
Limited Import Options

No Technician Team

Choosing a good migration formula is crucial as it can significantly effect the data, deadlines, and outcome of the whole thing.

Although migration isn’t something each and every one can do.

The most common problem organizations face are, of course, shortage of a dedicated IT staff that will help them move all their records.

Suppliers Aren’t Really Helpful

In reality, small firms that run on a strict budget simply don’t have the people to take care of the migration process.

And then there’s the circumstance where help desk suppliers aren’t willing to help you.

You are migrating from not to their help desk. Therefore, it happens to be a pain to move all the your much needed support records to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Simply Doesn’t Cut It

If you want to transfer your ticket and related data without shelling out a dollar, you may be forced to play with a CSV file that often times has a mind of its own.

And even once you have managed to modify the document, you have got no guarantees that everything will go seamlessly.

Data corruption is a thing that bogged down many businesses and it is all due to the fact that you cannot test drive stuff in advance.

But it shouldn’t be like that

We believe that businesses don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want every thing to feel smooth and fast, which is precisely what we are currently offering.

Migrate from Freshdesk to ServiceDesk Plus

What way we are able to be of service

We have been in the help desk business for quite some time and know exactly are the caveats of tickets migration. Indeed, we learned it the hard way.

Which lead us to create a completely automated solution that is going to do all the hard work for you.

Using it, it is possible to export all the your tickets effortlessly, plus the following.

Save your time

Why waste time looking at the progress bar if you can keep doing business while our tool migrates your support data? That’s right, there is no reason.

Test all that you would like

It’s critical that you experiment with your tickets before you start, hence why we made it possible that you can determine weak spots.

Migrate support history without difficulties

You don’t have to wait till somebody writes you a piece of script, nor do you have to wait for the install process to finally finish. E-mail our team to benefit from our programmed data export tool.

Migrate support history accurately

By using our export wizard, you can be sure that losing your data is close to impossible. Our migration methods are proven and steadily being worked on.

Key advantages of our service


All your passwords and personal data are safe and sound with us. We care about our customer’s security and will use the data only for the import procedure.

Fast and Useful

Not only you streamline most likely the most problematic processes, but you are actually more likely to achieve the ideal result faster. With the help of our data migration tool and the team.

Complete Data Integrity

We worked tirelessly to guarantee that our export wizard will migrate all your support history in a correct and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way auto Freshdesk tickets export happens


Prep work

The prep work usually involves setting up agent profiles and custom fields in the ServiceDesk Plus. In case there’s other things you should do, we’ll inform you.


Connect Freshdesk

You then have to submit all the information as well as credentials requested by our tool for it to be able to fetch data from Freshdesk.


Connect ServiceDesk Plus

Then you need to do the same with your ServiceDesk Plus to make certain that our migration tool is able to communicate with both help desk systems.


Select data to export

Decide on the information you want to migrate and then set the ticket field mapping to make sure that the information will migrate the correct way.


Take a look at the export wizard before you start

If you want to try out export beforehand, you can go for the Free Demonstration Migration to learn how things work. With this risk-free trial, you will be able to migrate one small portion of records within a few moments.


Migrate everything to ServiceDesk Plus

When you’ve experienced what the export wizard provides and ready to migrate your data, we suggest that you pick a quiet time when your support staff isn’t too busy, and begin migrating data.

Hear from our happy clients

Move your Freshdesk data automatically

You don’t have to take our word for it. Check for yourself that relocating data from one help desk to a new one can be painsless. Request a free of charge demonstration.

Request a Demo now!

Ask a specialist to perform your Freshdesk export

Our data migration experts will help you migrate your entire data and provide practical advice in case of necessity. Request a price estimation.

Get my price estimate!
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