Export data from Freshdesk to Live Agent
The reasons why you would prefer to switch from Freshdesk can differ. Sadly there’s one thing that is completely certain, the migration experience is certainly tough. Thereby, if you experience trouble relocating all your tickets from Freshdesk to Live Agent, then fear not as we have an alternative.
No Tech Team
Finding an efficient migration master plan is critical as it can hugely impact the records, time lines, and end result of the whole thing.
But migration isn’t something everyone can perform.
The common issue companies face are, of course, absence of a dedicated IT department that will help them move all their records.
Vendors Aren’t Helpful
In truth, smaller sized businesses that are on a budget really don’t have the staff to take care of the migration process.
And then there’s the case in which help desk providers aren’t wishing to assist you.
You are moving from not to their software. Hence, it can be painful to migrate all of the your much needed data to the new help desk.
Manually Just Doesn’t Cut It
If you want to migrate your records without having to spend a penny, you could be made to play with a CSV document that sometimes has a mind of its own.
And even if you managed to modify the document, you have got zero guarantees that every thing will go effectively.
Data corruption is a thing that plagued many businesses and it is all because that you cannot test drive elements in advance.
But it shouldn’t be that way
We think firms don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want every detail to be smooth and fast, which is precisely what we are currently offering.
Migrate from Freshdesk to Live AgentThe ways we can be of assistance
We have been in the help desk industry for a long time and realize are the caveats of data migration. In fact, we learned it the tough way.
Which lead us to build a fully automated solution that is going to do all the heavy lifting for you.
With it, you can to move all the your support data seamlessly, along with the following.
Save your time
Why waste time staring at the progress bar when you can keep working while our export wizard migrates your support data? That’s right, there is no reason.
Test all you want
It’s critical that you test out your support history before you start, hence why we made it possible that you can be aware of weaknesses.
Migrate records effortlessly
You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the set up process to finish. Contact our team to make use of our automatic data export wizard.
Migrate data properly
By using our tool, you can be certain that losing your data is close to impossible. Our migration techniques are tried and continually being worked on.
Key benefits of our service
Secure
All your passwords and personal data are safe and sound with us. We respect our customer’s privacy and will use the data solely for the import process.
Fast and Cost-efficient
Not only you streamline probably the most challenging operations, but you are also more likely to get the ideal result faster. Utilizing our tool and the team.
Complete Data Integrity
We worked tirelessly to be certain that our tool will transfer all your tickets and related records in an accurate and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk migration happens
Preparation
The prep work usually includes creating agent profiles and custom fields in the Live Agent. In case there’s something else you need to do, we’ll inform you.
Link Freshdesk
Then you need to fill out all the details and credentials required by our export wizard for it to be able to fetch tickets from Freshdesk.
Connect Live Agent
Then you need to perform the same with your Live Agent to ensure that our migration tool can interact with both help desk systems.
Select records
Pick the records you need to migrate and then specify the ticket field mapping to guarantee the data will migrate the correct way.
Try out the wizard at first
If you wish to test out the process upfront, you can go with the Free Test Migration to take a look at how things function. Using this free trial, you will be able to migrate a small group of records within a few minutes.
Migrate all tickets to Live Agent
Once you’ve experienced everything the tool can offer and ready to migrate tickets, we suggest you choose a quiet time when your support staff isn’t too busy, and start migrating tickets.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a different one can be painsless. Request a free demo.
Ask a specialist to perform your Freshdesk export
Our experts will help you export all of your data and provide practical advice if necessary. Get a quote.