Export data from Freshdesk to Kustomer
The reasons why one would choose to migrate from Freshdesk can differ. But yet there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you have difficulty exporting all your data from Freshdesk to Kustomer, then rest assured as we have a fix.
No Technician Team
Choosing a good migration formula is crucial as it can gravely effect the records, deadlines, and end result of the entire thing.
Yet migration isn’t something any individual are able to do.
The major problem teams face are, of course, a lack of a dedicated IT team that can help them move all their tickets and knowledge base.
Suppliers Aren’t Really Helpful
In reality, small firms that run on a tight budget simply don’t have the staff to take care of the migration task.
And then there’s the problem in which help desk providers aren’t willing to help you out.
You are migrating from not to their system. So, it can be painful to transfer all of the your valuable records to the different help desk.
By hand Just Doesn’t Cut It
If you are looking to migrate your support information without shelling out a dime, you are usually made to fiddle with a CSV document that quite often has a mind of its own.
And even when you managed to modify the document, you have got no guarantees that every thing will go flawlessly.
Data corruption is a thing that troubled many businesses and it is all because that you cannot check elements in advance.
Nevertheless it shouldn’t be that way
We believe firms don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want the entire thing to feel smooth and also fast, which is exactly what we are currently offering.
Migrate from Freshdesk to KustomerWhat way we can be of service
We have now been in the help desk industry for quite some time and know exactly are the caveats of help desk data migration. Indeed, we learned it the tough way.
Which encouraged us to create a completely automated solution that can do all the hard work for you.
Using it, it is possible to transmit all the your records effortlessly, along with the following.
Save your time and energy
Why waste your time staring at the progress bar if you can keep doing work while our tool migrates your support data? That’s right, there is no reason.
Test drive all you want
It’s required that you experiment with your tickets in advance, hence why we made it possible that you can understand weak points.
Move records with no trouble
You don’t have to wait till somebody writes you a piece of migration script, nor do you have to wait for the install process to end. E-mail our team to make use of our automated data export wizard.
Export support history accurately
Through using our tool, you can be sure that losing your data is close to impossible. Our migration strategies are verified and continually being worked on.
Main benefits of our service
Reputable
All your passwords and personal data are secured with us. We care about our customer’s security and will use the data only for the import procedure.
Swift and Useful
Not only you improve most likely the most problematic processes, but you are actually more likely to achieve the ideal outcome faster. Utilizing our tool and the team.
Sustained Data Integrity
We worked tirelessly to guarantee that our tool will move all your support history in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way auto Freshdesk tickets export happens
Prep work
The prep work normally includes setting up agent profiles and custom fields in the Kustomer. In case there’s other things you should do, we’ll inform you.
Connect Freshdesk
You then need to submit all the information as well as credentials requested by our export wizard for it to be able to retrieve tickets from Freshdesk.
Connect Kustomer
Then you will need to perform the same with your Kustomer to make certain that our migration tool is able to communicate with both help desk systems.
Pick data to export
Decide on the information you want to migrate and then set the ticket field mapping to be certain the information will migrate correctly.
Try and test the export wizard first
To be able to test out export beforehand, you can use the Free Demo Migration to take a look at how things work. Using this test, you will be able to migrate a smaller group of records within a few moments.
Migrate everything to Kustomer
When you’ve experienced what the export wizard can offer and ready to migrate tickets, we recommend you choose a quiet time when your support staff isn’t too busy, and begin the migration.
Hear from our happy clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your data automatically
You don’t have to take our word for it. Check for yourself that relocating data from one help desk to a new one can be painsless. Request a free of charge demonstration.
Ask a specialist to execute your Freshdesk export
Our data migration experts will help you migrate your entire data and provide practical advice in case of necessity. Request a price estimation.