Export data from Freshdesk to Kustomer

The reasons why one would choose to migrate from Freshdesk can differ. But yet there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you have difficulty exporting all your data from Freshdesk to Kustomer, then rest assured as we have a fix.

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Limited Import Options

No Technician Team

Choosing a good migration formula is crucial as it can gravely effect the records, deadlines, and end result of the entire thing.

Yet migration isn’t something any individual are able to do.

The major problem teams face are, of course, a lack of a dedicated IT team that can help them move all their tickets and knowledge base.

Suppliers Aren’t Really Helpful

In reality, small firms that run on a tight budget simply don’t have the staff to take care of the migration task.

And then there’s the problem in which help desk providers aren’t willing to help you out.

You are migrating from not to their system. So, it can be painful to transfer all of the your valuable records to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Just Doesn’t Cut It

If you are looking to migrate your support information without shelling out a dime, you are usually made to fiddle with a CSV document that quite often has a mind of its own.

And even when you managed to modify the document, you have got no guarantees that every thing will go flawlessly.

Data corruption is a thing that troubled many businesses and it is all because that you cannot check elements in advance.

Nevertheless it shouldn’t be that way

We believe firms don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want the entire thing to feel smooth and also fast, which is exactly what we are currently offering.

Migrate from Freshdesk to Kustomer

What way we can be of service

We have now been in the help desk industry for quite some time and know exactly are the caveats of help desk data migration. Indeed, we learned it the tough way.

Which encouraged us to create a completely automated solution that can do all the hard work for you.

Using it, it is possible to transmit all the your records effortlessly, along with the following.

Save your time and energy

Why waste your time staring at the progress bar if you can keep doing work while our tool migrates your support data? That’s right, there is no reason.

Test drive all you want

It’s required that you experiment with your tickets in advance, hence why we made it possible that you can understand weak points.

Move records with no trouble

You don’t have to wait till somebody writes you a piece of migration script, nor do you have to wait for the install process to end. E-mail our team to make use of our automated data export wizard.

Export support history accurately

Through using our tool, you can be sure that losing your data is close to impossible. Our migration strategies are verified and continually being worked on.

Main benefits of our service


All your passwords and personal data are secured with us. We care about our customer’s security and will use the data only for the import procedure.

Swift and Useful

Not only you improve most likely the most problematic processes, but you are actually more likely to achieve the ideal outcome faster. Utilizing our tool and the team.

Sustained Data Integrity

We worked tirelessly to guarantee that our tool will move all your support history in a correct and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way auto Freshdesk tickets export happens


Prep work

The prep work normally includes setting up agent profiles and custom fields in the Kustomer. In case there’s other things you should do, we’ll inform you.


Connect Freshdesk

You then need to submit all the information as well as credentials requested by our export wizard for it to be able to retrieve tickets from Freshdesk.


Connect Kustomer

Then you will need to perform the same with your Kustomer to make certain that our migration tool is able to communicate with both help desk systems.


Pick data to export

Decide on the information you want to migrate and then set the ticket field mapping to be certain the information will migrate correctly.


Try and test the export wizard first

To be able to test out export beforehand, you can use the Free Demo Migration to take a look at how things work. Using this test, you will be able to migrate a smaller group of records within a few moments.


Migrate everything to Kustomer

When you’ve experienced what the export wizard can offer and ready to migrate tickets, we recommend you choose a quiet time when your support staff isn’t too busy, and begin the migration.

Hear from our happy clients

Export your data automatically

You don’t have to take our word for it. Check for yourself that relocating data from one help desk to a new one can be painsless. Request a free of charge demonstration.

Request a Demo now!

Ask a specialist to execute your Freshdesk export

Our data migration experts will help you migrate your entire data and provide practical advice in case of necessity. Request a price estimation.

Get my price estimate!
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