Export data from Freshdesk to Jitbit HelpDesk

The reasons why you might prefer to migrate from Freshdesk may vary. But there’s one thing that is completely certain, the migration process is certainly challenging. Thus, if you experience trouble transferring all your data from Freshdesk to Jitbit HelpDesk, then fear not because there is a fix.

More details
Limited Import Options

No Tech Team

Finding an efficient migration approach is extremely important as it can severely influence the records, deadlines, and final result of the whole thing.

But migration isn’t something any individual are able to do.

The major challenge businesses face are, of course, shortage of a dedicated IT team that will help them export all their records.

Vendors Aren’t Helpful

In truth, smaller sized firms that work on a strict budget simply don’t have the staff to take care of the migration task.

Finally there’s the case in which help desk suppliers aren’t willing to help you.

You are switching from not to their platform. Hence, it can be a headache to move all the your valuable data to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Simply Doesn’t Cut It

In order to transfer your support information without paying a dollar, you are usually made to fiddle with a CSV file that sometimes has a mind of its own.

And even if you managed to edit the document, there are little to no guarantees that every thing will go seamlessly.

Data corruption is a thing that plagued many organisations and it is all due to the fact that you cannot test elements in advance.

But it surely shouldn’t be like that

We think businesses don’t have to be concerned with data migration when they choose to migrate from Freshdesk. We want everything to feel smooth and also really fast, which is precisely what we are currently offering.

Migrate from Freshdesk to Jitbit HelpDesk

The ways we are able to help out

We now have been in the help desk business for quite some time and understand are the caveats of tickets migration. Frankly speaking, we learned it the tough way.

Which inspired us to build a completely automated solution that is intended to do all the heavy lifting for you.

With it, you can to transmit all your data smoothly, along with the following.

Save your time and effort

Why spend time looking at the progress bar if you can continue doing business while our tool migrates your support data? That’s right, there is no reason.

Test out all that you would like

It’s important that you test out your tickets first, hence why we made it possible that you can identify weak points.

Export support history with no trouble

You don’t have to wait till someone writes you a piece of script, nor do you have to wait for the set up process to finally finish. Reach out our team to make use of our fully automatic data export tool.

Move data accurately

Using our export wizard, you can be sure that losing your data is practically impossible. Our migration steps are verified and continually being worked on.

Primary advantages of our service


All your passwords and personal data are safe with us. We respect our customer’s security and will use the data solely for the import process.

Quick and Cost-efficient

Not only you simplify probably the most difficult operations, but you are also more likely to receive the ideal outcome faster. Employing our tool and the team.

Retained Data Integrity

We worked tirelessly to be certain that our export wizard will move all your records in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk tickets export works



The prep work generally involves setting up agent profiles and custom fields in the Jitbit HelpDesk. If there’s something else you should do, we’ll inform you.


Link Freshdesk

Then you have to submit all the details and credentials requested by our export wizard for it to be able to retrieve records from Freshdesk.


Connect Jitbit HelpDesk

Then you have to do the same with your Jitbit HelpDesk so our tool can communicate with both help desk systems.


Choose records

Pick the records you would like to migrate and then specify the ticket field mapping to ensure that the records will migrate correctly.


Test out the wizard first

If you wish to test out export upfront, you can opt for the Free Demo Migration to take a look at how things work. With this free trial, you will be able to migrate a small portion of records after only a couple of minutes.


Migrate all tickets to Jitbit HelpDesk

When you’ve seen everything the migration wizard can offer and ready to migrate the support history, we suggest you choose a quiet time when your support team isn’t too busy, and start migrating data.

Hear from our satisfied buyers

Migrate your Freshdesk data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be simple. Request a free demonstration.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our experts will help you export your entire data and provide practical advice if necessary. Get a price estimation.

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