Export data from Freshdesk to Jitbit HelpDesk
The reasons why you might prefer to migrate from Freshdesk may vary. But there’s one thing that is completely certain, the migration process is certainly challenging. Thus, if you experience trouble transferring all your data from Freshdesk to Jitbit HelpDesk, then fear not because there is a fix.
No Tech Team
Finding an efficient migration approach is extremely important as it can severely influence the records, deadlines, and final result of the whole thing.
But migration isn’t something any individual are able to do.
The major challenge businesses face are, of course, shortage of a dedicated IT team that will help them export all their records.
Vendors Aren’t Helpful
In truth, smaller sized firms that work on a strict budget simply don’t have the staff to take care of the migration task.
Finally there’s the case in which help desk suppliers aren’t willing to help you.
You are switching from not to their platform. Hence, it can be a headache to move all the your valuable data to the different help desk.
Manually Simply Doesn’t Cut It
In order to transfer your support information without paying a dollar, you are usually made to fiddle with a CSV file that sometimes has a mind of its own.
And even if you managed to edit the document, there are little to no guarantees that every thing will go seamlessly.
Data corruption is a thing that plagued many organisations and it is all due to the fact that you cannot test elements in advance.
But it surely shouldn’t be like that
We think businesses don’t have to be concerned with data migration when they choose to migrate from Freshdesk. We want everything to feel smooth and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to Jitbit HelpDeskThe ways we are able to help out
We now have been in the help desk business for quite some time and understand are the caveats of tickets migration. Frankly speaking, we learned it the tough way.
Which inspired us to build a completely automated solution that is intended to do all the heavy lifting for you.
With it, you can to transmit all your data smoothly, along with the following.
Save your time and effort
Why spend time looking at the progress bar if you can continue doing business while our tool migrates your support data? That’s right, there is no reason.
Test out all that you would like
It’s important that you test out your tickets first, hence why we made it possible that you can identify weak points.
Export support history with no trouble
You don’t have to wait till someone writes you a piece of script, nor do you have to wait for the set up process to finally finish. Reach out our team to make use of our fully automatic data export tool.
Move data accurately
Using our export wizard, you can be sure that losing your data is practically impossible. Our migration steps are verified and continually being worked on.
Primary advantages of our service
Secure
All your passwords and personal data are safe with us. We respect our customer’s security and will use the data solely for the import process.
Quick and Cost-efficient
Not only you simplify probably the most difficult operations, but you are also more likely to receive the ideal outcome faster. Employing our tool and the team.
Retained Data Integrity
We worked tirelessly to be certain that our export wizard will move all your records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk tickets export works
Preparation
The prep work generally involves setting up agent profiles and custom fields in the Jitbit HelpDesk. If there’s something else you should do, we’ll inform you.
Link Freshdesk
Then you have to submit all the details and credentials requested by our export wizard for it to be able to retrieve records from Freshdesk.
Connect Jitbit HelpDesk
Then you have to do the same with your Jitbit HelpDesk so our tool can communicate with both help desk systems.
Choose records
Pick the records you would like to migrate and then specify the ticket field mapping to ensure that the records will migrate correctly.
Test out the wizard first
If you wish to test out export upfront, you can opt for the Free Demo Migration to take a look at how things work. With this free trial, you will be able to migrate a small portion of records after only a couple of minutes.
Migrate all tickets to Jitbit HelpDesk
When you’ve seen everything the migration wizard can offer and ready to migrate the support history, we suggest you choose a quiet time when your support team isn’t too busy, and start migrating data.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be simple. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you export your entire data and provide practical advice if necessary. Get a price estimation.