Export data from Freshdesk to Jira Service Management
The reasons why you would want to switch from Freshdesk may vary. Still there’s one thing that is completely certain, the migration experience can be challenging. Thereby, if you experience issues moving all your records from Freshdesk to Jira Service Management, then rest assured because there exists an alternative.
No Technician Team
Deciding on a reliable migration approach is critical as it can significantly effect the data, deadlines, and end result of the whole thing.
Although migration isn’t something anybody can do.
The most widespread challenge teams face are, of course, lack of a dedicated IT team that will help them migrate all their tickets and knowledge base.
Suppliers Aren’t Really Useful
In fact, smaller businesses that are on a strict budget really don’t have the people to take care of the migration task.
And there’s the circumstance in which help desk providers aren’t happy to provide help to.
You are switching from not to their system. Therefore, it may possibly be a headache to transfer all of your important data to the different help desk.
By hand Simply Doesn’t Cut It
If you want to export your support history without having to spend a dollar, you could be forced to fiddle with a CSV document that sometimes has a mind of its own.
And even once you have managed to edit the document, you have little to no guarantees that all the things will go smoothly.
Data corruption is something that bogged down many companies and its all because that you cannot check stuff beforehand.
But it shouldn’t be like that
We believe organizations don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want the entire thing to be seamless and also quick, which is precisely what we are currently offering.
Migrate from Freshdesk to Jira Service ManagementThe way we are able to help out
We have been in the help desk business for quite a while and realize are the caveats of tickets migration. Indeed, we learned it the hard way.
Which lead us to develop a completely automated solution that is going to do all the hard work for you.
Using it, you will be able to migrate all your tickets effortlessly, plus the following.
Save your time
Why waste time looking at the progress bar if you can continue doing business while our export wizard migrates data? That’s right, there is no reason.
Test all that you would like
It’s critical that you test your support history before you start, hence why we made it possible that you can determine weaknesses.
Migrate info with ease
You don’t have to wait till somebody writes you a piece of migration code, nor do you have to wait for the set up process to finally finish. E-mail our team to use our automated data export wizard.
Migrate tickets properly
By using our export wizard, you can be certain that losing your data is practically impossible. Our migration ways are tried and constantly being worked on.
Key advantages of our service
Reliable
All your passwords and personal data are safe and sound with us. We value our customer’s security and will use the data solely for the import procedure.
Fast and Efficient
Not only you streamline one of the most difficult operations, but you are actually more likely to achieve the desired outcome faster. Utilizing our tool and the team.
Complete Data Integrity
We worked tirelessly to ensure that our export wizard will relocate all your tickets and related records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk migration works
Prep work
The prep work usually involves setting up agent profiles and custom fields in the Jira Service Management. If there’s other things you need to do, we’ll let you know.
Connect Freshdesk
You then have to submit all the details as well as credentials required by our tool for it to be able to retrieve tickets from Freshdesk.
Connect Jira Service Management
Then you need to do the same with your Jira Service Management so our tool is able to interact with both help desk systems.
Select objects
Choose the data you would like to migrate and then specify the ticket field mapping to be certain the information will migrate accurately.
Take a look at the tool upfront
To be able to try out the process upfront, you can use the Free Test Migration to see how things work. Using this free trial, you will be able to migrate one small group of records in just a couple of minutes.
Migrate all the data to Jira Service Management
When you’ve seen what the export wizard has to offer and ready to export tickets, we suggest you choose a quiet time when your support team isn’t too busy, and begin the migration.
Hear from our happy customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to a different one can be simple. Request a free of charge demo.
Ask a specialist to perform your Freshdesk export
Our data migration experts will help you move all of your data and provide practical advice if necessary. Request a quote.