Export data from Freshdesk to Ivanti
The reasons why you might prefer to switch from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process may well be tough. Thus, if you experience issues transferring all your records from Freshdesk to Ivanti, then fear not as we have a solution.
No Tech Team
Picking an efficient migration strategy is critical as it can significantly impact the data, deadline dates, and final result of the whole thing.
Although migration isn’t something anyone can perform.
The major challenge companies face are, of course, shortage of a dedicated IT department that can help them export all their records.
Vendors Aren’t Helpful
Indeed, smaller sized businesses that are on a budget simply don’t have the people to take care of the migration process.
Finally there’s the circumstance where help desk suppliers aren’t happy to assist you.
You are switching from not to their software. So, it can be a headache to migrate all the your much needed support history to the different help desk.
Manually Simply Doesn’t Cut It
In order to export your support information without having to spend a penny, you may be forced to play with a CSV file that in certain cases has a mind of its own.
And even once you have managed to edit the file, you have got little to no guarantees that all things will go seamlessly.
Data corruption is a thing that troubled many companies and it is all due to the fact that you cannot check elements in advance.
But it surely shouldn’t be like that
We reckon that organizations don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want everything to feel flawless and really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to IvantiHow we are able to help
We now have been in the help desk business for a long time and realize are the caveats of data migration. In fact, we learned it the hard way.
Which inspired us to build a fully automated solution that would do all the heavy lifting for you.
With it, you can to transmit all the your tickets seamlessly, plus the following.
Save your time and effort
Why spend time looking at the progress bar when you can keep working while our tool migrates records? That’s right, there is no reason.
Test out all that you would like
It’s important that you test out your support history upfront, hence why we made it possible that you can determine weak spots.
Export info with no trouble
You don’t have to wait till someone writes you a piece of migration code, nor do you need to wait for the set up process to finish. Contact our team to benefit from our programmed data export tool.
Move data properly
Using our export wizard, you can be certain that losing your data is close to impossible. Our migration steps are proven and steadily being worked on.
Primary advantages of our service
Trustworthy
All your passwords and personal data are safe with us. We respect our customer’s privacy and will use the data solely for the import process.
Quick and Cost-efficient
Not only you simplify probably the most complicated operations, but you are also more likely to get the preferred result faster. Employing our export wizard and the team.
Retained Data Integrity
We worked tirelessly to make sure that our export wizard will move all your tickets and related records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk migration happens
Preparation
The prep work generally involves creating agent profiles and custom fields in the Ivanti. In case there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you have to fill out all the details and credentials requested by our tool for it to be able to fetch records from Freshdesk.
Connect Ivanti
Then you have to do the same with your Ivanti so that our migration tool can communicate with both help desk systems.
Choose records
Select the records you wish to migrate and then specify the ticket field mapping to ensure that the data will migrate in the correct way.
Test out the wizard first
To test the process upfront, you can opt for the Free Demonstration Migration to look at how things perform. With this free offer, you will be able to migrate one small portion of tickets within a couple of minutes.
Migrate all your data to Ivanti
Once you’ve experienced everything the tool provides and ready to migrate the support history, we suggest that you pick a quiet time when your support team isn’t loaded, and start migrating data.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a different one can be painsless. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you export all of your data and provide practical advice if necessary. Get a price estimation.