Export data from Freshdesk to Ivanti

The reasons why you might prefer to switch from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process may well be tough. Thus, if you experience issues transferring all your records from Freshdesk to Ivanti, then fear not as we have a solution.

More details
Limited Import Options

No Tech Team

Picking an efficient migration strategy is critical as it can significantly impact the data, deadline dates, and final result of the whole thing.

Although migration isn’t something anyone can perform.

The major challenge companies face are, of course, shortage of a dedicated IT department that can help them export all their records.

Vendors Aren’t Helpful

Indeed, smaller sized businesses that are on a budget simply don’t have the people to take care of the migration process.

Finally there’s the circumstance where help desk suppliers aren’t happy to assist you.

You are switching from not to their software. So, it can be a headache to migrate all the your much needed support history to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Simply Doesn’t Cut It

In order to export your support information without having to spend a penny, you may be forced to play with a CSV file that in certain cases has a mind of its own.

And even once you have managed to edit the file, you have got little to no guarantees that all things will go seamlessly.

Data corruption is a thing that troubled many companies and it is all due to the fact that you cannot check elements in advance.

But it surely shouldn’t be like that

We reckon that organizations don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want everything to feel flawless and really fast, which is precisely what we are currently offering.

Migrate from Freshdesk to Ivanti

How we are able to help

We now have been in the help desk business for a long time and realize are the caveats of data migration. In fact, we learned it the hard way.

Which inspired us to build a fully automated solution that would do all the heavy lifting for you.

With it, you can to transmit all the your tickets seamlessly, plus the following.

Save your time and effort

Why spend time looking at the progress bar when you can keep working while our tool migrates records? That’s right, there is no reason.

Test out all that you would like

It’s important that you test out your support history upfront, hence why we made it possible that you can determine weak spots.

Export info with no trouble

You don’t have to wait till someone writes you a piece of migration code, nor do you need to wait for the set up process to finish. Contact our team to benefit from our programmed data export tool.

Move data properly

Using our export wizard, you can be certain that losing your data is close to impossible. Our migration steps are proven and steadily being worked on.

Primary advantages of our service


All your passwords and personal data are safe with us. We respect our customer’s privacy and will use the data solely for the import process.

Quick and Cost-efficient

Not only you simplify probably the most complicated operations, but you are also more likely to get the preferred result faster. Employing our export wizard and the team.

Retained Data Integrity

We worked tirelessly to make sure that our export wizard will move all your tickets and related records in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk migration happens



The prep work generally involves creating agent profiles and custom fields in the Ivanti. In case there’s something else you should do, we’ll tell you.


Link Freshdesk

Then you have to fill out all the details and credentials requested by our tool for it to be able to fetch records from Freshdesk.


Connect Ivanti

Then you have to do the same with your Ivanti so that our migration tool can communicate with both help desk systems.


Choose records

Select the records you wish to migrate and then specify the ticket field mapping to ensure that the data will migrate in the correct way.


Test out the wizard first

To test the process upfront, you can opt for the Free Demonstration Migration to look at how things perform. With this free offer, you will be able to migrate one small portion of tickets within a couple of minutes.


Migrate all your data to Ivanti

Once you’ve experienced everything the tool provides and ready to migrate the support history, we suggest that you pick a quiet time when your support team isn’t loaded, and start migrating data.

Hear from our satisfied buyers

Migrate your Freshdesk data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to a different one can be painsless. Request a free demonstration.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our experts will help you export all of your data and provide practical advice if necessary. Get a price estimation.

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