Export data from Freshdesk to HelpSpot

The reasons why you might prefer to migrate from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process can be tough. Thus, if you experience trouble exporting all your records from Freshdesk to HelpSpot, then fear not as we have a solution.

More details
Limited Import Options

No Tech Team

Picking an efficient migration strategy is critical as it can significantly influence the data, deadline dates, and final result of the whole thing.

But migration isn’t something each and every one can perform.

The most common issue companies face are, of course, shortage of a dedicated IT team that will help them migrate all their data.

Vendors Aren’t Helpful

Indeed, smaller sized firms that are on a strict budget simply don’t have the people to take care of the migration process.

And then there’s the case in which vendors aren’t happy to help you.

You are moving from not to their software. Therefore, it happens to be a headache to migrate all of your valuable stuff to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

In order to move your data without having to spend a dollar, you are usually forced to play with a CSV file that sometimes has a mind of its own.

And even if you managed to modify the document, you have zero guarantees that every thing will go seamlessly.

Data corruption is a thing that plagued many organisations and its all due to the fact that you cannot test stuff in advance.

But it surely shouldn’t be that way

We think companies don’t have to be concerned with data migration when they are willing to migrate from Freshdesk. We want the entire thing to feel seamless and fast, which is precisely what we are currently offering.

Migrate from Freshdesk to HelpSpot

How we can help

We now have been in the help desk industry for quite a long time and realize are the caveats of tickets migration. Frankly speaking, we learned it the hard way.

Which inspired us to build a fully automated solution that will do all the hard work for you.

With it, you can to transfer all the your tickets smoothly, plus the following.

Save your time and effort

Why spend time staring at the progress bar when you can keep doing business while our tool migrates data? That’s right, there is no reason.

Test out all you want

It’s important that you test out your tickets beforehand, hence why we made it possible that you can determine weak points.

Export data easily

You don’t have to wait till someone writes you a piece of code, nor do you need to wait for the set up process to finally finish. Reach out our team to use our programmed data export tool.

Move data accurately

Using our tool, you can be sure that losing your data is close to impossible. Our migration methods are verified and constantly being worked on.

Primary benefits of our service


All your passwords and personal data are safe with us. We respect our customer’s privacy and will use the data solely for the import procedure.

Quick and Cost-efficient

Not only you simplify probably the most complicated operations, but you are actually more likely to receive the desired result faster. Employing our tool and the team.

Retained Data Integrity

We worked tirelessly to make sure that our tool will move all your tickets and related records in a correct and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk tickets export happens



The prep work generally includes creating agent profiles and custom fields in the HelpSpot. In case there’s other things you should do, we’ll let you know.


Link Freshdesk

Then you need to fill out all the details as well as credentials requested by our tool for it to be able to fetch records from Freshdesk.


Connect HelpSpot

Then you have to perform the same with your HelpSpot so that our migration tool is able to communicate with both help desk systems.


Choose records

Select the records you wish to migrate and then specify the ticket field mapping to be certain the records will migrate adequately.


Test out the wizard beforehand

If you wish to try out export upfront, you can use the Free Demo Migration to see how things perform. With this free trial, you will be able to migrate a small batch of records in just a few minutes.


Migrate all your data to HelpSpot

Once you’ve experienced what the migration wizard has to offer and ready to relocate the support history, we suggest you choose a quiet time when your support staff isn’t too busy, and start migrating tickets.

Hear from our satisfied buyers

Migrate your data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be painsless. Request a free of charge demonstration.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our experts will help you export your entire data and provide practical advice if necessary. Request a price estimation.

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