Export data from Freshdesk to HelpDesk

The reasons why one would choose to switch from Freshdesk can differ. But there’s one thing that is completely certain, the migration process may well be challenging. Thus, if you experience issues exporting all your data from Freshdesk to HelpDesk, then fear not because we have an alternative.

More details
Limited Import Options

No Tech Team

Picking a good migration master plan is extremely important as it can severely effect the data, deadlines, and outcome of the whole thing.

Although migration isn’t something anyone can perform.

The most widespread problem businesses face are, of course, lack of a dedicated IT team that can help them migrate all their data.

Vendors Aren’t Really Helpful

Indeed, small businesses that work on a tight budget simply don’t have the people to take care of the migration task.

And there’s the circumstance in which help desk providers aren’t willing to help you.

You are migrating from not to their platform. Therefore, it really is a pain to move all the your valuable data to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

If you are looking to move your data without paying a dime, you are usually forced to fiddle with a CSV file that often times has a mind of its own.

And even once you have managed to modify the file, you have no guarantees that all the things will go smoothly.

Data corruption is something that affected many firms and it is all because that you cannot test drive things upfront.

Nevertheless it shouldn’t be that way

We reckon that companies don’t need to bother about data migration when they choose to migrate from Freshdesk. We want the entire thing to feel flawless and also quick, which is precisely what we are currently offering.

Migrate from Freshdesk to HelpDesk

How we can be of assistance

We have now been in the help desk industry for a long time and understand are the caveats of help desk data migration. Indeed, we learned it the hard way.

Which encouraged us to create a fully automated solution that is intended to do all the hard work for you.

With it, it is possible to transfer all the your data effortlessly, plus the following.

Save your time and energy

Why waste your time staring at the progress bar when you can keep doing work while our tool migrates records? That’s right, there is no reason.

Test drive all you want

It’s required that you experiment with your support history first, hence why we made it possible that you can identify weak points.

Move data easily

You don’t have to wait till someone writes you a piece of code, nor do you need to wait for the set up process to end. E-mail our team to benefit from our automated data export tool.

Export support history properly

Through using our tool, you can be certain that losing your data is close to impossible. Our migration techniques are verified and steadily being worked on.

Main benefits of our service


All your passwords and personal data are secured with us. We care about our customer’s privacy and will use the data solely for the import procedure.

Swift and Useful

Not only you improve most likely the most challenging operations, but you are actually more likely to achieve the preferred outcome faster. With the help of our data migration tool and the team.

Sustained Data Integrity

We worked tirelessly to make sure that our tool will move all your records in a correct and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How auto Freshdesk migration happens



The prep work normally includes creating agent profiles and custom fields in the HelpDesk. In case there’s other things you should do, we’ll tell you.


Link Freshdesk

Then you need to fill out all the details as well as credentials requested by our tool for it to be able to retrieve data from Freshdesk.


Connect HelpDesk

Then you will need to perform the same with your HelpDesk to ensure that our migration tool is able to communicate with both help desk systems.


Pick data to export

Select the information you need to migrate and then specify the ticket field mapping to be certain the information will migrate adequately.


Check out the export wizard beforehand

To try and test the process upfront, you can use the Free Demo Migration to look at how things work. With this risk-free trial, you will be able to migrate one small group of tickets in just a few moments.


Migrate all your data to HelpDesk

Once you’ve experienced what the export wizard provides and ready to move your data, we suggest you choose a quiet time when your support staff isn’t loaded, and start migrating tickets.

Hear from our satisfied clients

Export your data automatically

You don’t have to take our word for it. See for yourself that relocating data from one help desk to a different one can be painsless. Request a free of charge demonstration.

Request a Demo now!

Ask a specialist to execute your Freshdesk export

Our experts will help you migrate all of your data and provide practical advice if necessary. Request a price estimation.

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