Export data from Freshdesk to HelpDesk
The reasons why one would choose to switch from Freshdesk can differ. But there’s one thing that is completely certain, the migration process may well be challenging. Thus, if you experience issues exporting all your data from Freshdesk to HelpDesk, then fear not because we have an alternative.
No Tech Team
Picking a good migration master plan is extremely important as it can severely effect the data, deadlines, and outcome of the whole thing.
Although migration isn’t something anyone can perform.
The most widespread problem businesses face are, of course, lack of a dedicated IT team that can help them migrate all their data.
Vendors Aren’t Really Helpful
Indeed, small businesses that work on a tight budget simply don’t have the people to take care of the migration task.
And there’s the circumstance in which help desk providers aren’t willing to help you.
You are migrating from not to their platform. Therefore, it really is a pain to move all the your valuable data to the new help desk.
Manually Just Doesn’t Cut It
If you are looking to move your data without paying a dime, you are usually forced to fiddle with a CSV file that often times has a mind of its own.
And even once you have managed to modify the file, you have no guarantees that all the things will go smoothly.
Data corruption is something that affected many firms and it is all because that you cannot test drive things upfront.
Nevertheless it shouldn’t be that way
We reckon that companies don’t need to bother about data migration when they choose to migrate from Freshdesk. We want the entire thing to feel flawless and also quick, which is precisely what we are currently offering.
Migrate from Freshdesk to HelpDeskHow we can be of assistance
We have now been in the help desk industry for a long time and understand are the caveats of help desk data migration. Indeed, we learned it the hard way.
Which encouraged us to create a fully automated solution that is intended to do all the hard work for you.
With it, it is possible to transfer all the your data effortlessly, plus the following.
Save your time and energy
Why waste your time staring at the progress bar when you can keep doing work while our tool migrates records? That’s right, there is no reason.
Test drive all you want
It’s required that you experiment with your support history first, hence why we made it possible that you can identify weak points.
Move data easily
You don’t have to wait till someone writes you a piece of code, nor do you need to wait for the set up process to end. E-mail our team to benefit from our automated data export tool.
Export support history properly
Through using our tool, you can be certain that losing your data is close to impossible. Our migration techniques are verified and steadily being worked on.
Main benefits of our service
Trustworthy
All your passwords and personal data are secured with us. We care about our customer’s privacy and will use the data solely for the import procedure.
Swift and Useful
Not only you improve most likely the most challenging operations, but you are actually more likely to achieve the preferred outcome faster. With the help of our data migration tool and the team.
Sustained Data Integrity
We worked tirelessly to make sure that our tool will move all your records in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk migration happens
Preparation
The prep work normally includes creating agent profiles and custom fields in the HelpDesk. In case there’s other things you should do, we’ll tell you.
Link Freshdesk
Then you need to fill out all the details as well as credentials requested by our tool for it to be able to retrieve data from Freshdesk.
Connect HelpDesk
Then you will need to perform the same with your HelpDesk to ensure that our migration tool is able to communicate with both help desk systems.
Pick data to export
Select the information you need to migrate and then specify the ticket field mapping to be certain the information will migrate adequately.
Check out the export wizard beforehand
To try and test the process upfront, you can use the Free Demo Migration to look at how things work. With this risk-free trial, you will be able to migrate one small group of tickets in just a few moments.
Migrate all your data to HelpDesk
Once you’ve experienced what the export wizard provides and ready to move your data, we suggest you choose a quiet time when your support staff isn’t loaded, and start migrating tickets.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to a different one can be painsless. Request a free of charge demonstration.
Ask a specialist to execute your Freshdesk export
Our experts will help you migrate all of your data and provide practical advice if necessary. Request a price estimation.