Export data from Freshdesk to Halo ServiceDesk

The reasons why you might prefer to move from Freshdesk can differ. Still there’s one thing that is completely certain, the migration experience is certainly challenging. Thereby, if you have issues exporting all your records from Freshdesk to Halo ServiceDesk, then rest assured as we have a solution.

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Limited Import Options

No Technician Team

Choosing an efficient migration master plan is crucial as it can significantly impact the records, deadlines, and end result of the entire thing.

Although migration isn’t something anyone can perform.

The major challenge organizations face are, of course, a shortage of a dedicated IT department that will help them move all their data.

Suppliers Aren’t Helpful

In reality, smaller sized companies that run on a strict budget really don’t have the staff to take care of the migration task.

And then there’s the problem in which help desk providers aren’t happy to help you out.

You are switching from not to their help desk. As a result, it can be a headache to export all of the your valuable support history to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Just Doesn’t Cut It

In order to migrate your ticket and related data without shelling out a dollar, you could be made to fiddle with a CSV document that in many cases has a mind of its own.

And even once you have managed to modify the document, you have little to no guarantees that everything will go effortlessly.

Data corruption is a thing that plagued many companies and it is all because that you cannot check elements first.

But it surely shouldn’t be that way

We think that firms don’t have to worry about data migration when they want to migrate from Freshdesk. We want the entire thing to be seamless and also fast, which is exactly what we are currently offering.

Migrate from Freshdesk to Halo ServiceDesk

What way we can be of assistance

We now have been in the help desk industry for quite some time and know exactly are the caveats of tickets migration. In fact, we learned it the tough way.

Which inspired us to build a fully automated solution that is intended to do all the hard work for you.

Using it, you can to export all the your tickets seamlessly, along with the following.

Save your time and effort

Why spend time staring at the progress bar when you can keep doing business while our export wizard migrates data? That’s right, there is no reason.

Test out all you want

It’s important that you test out your data first, hence why we made it possible that you can determine weaknesses.

Export records without difficulties

You don’t have to wait till somebody writes you a piece of migration script, nor do you need to wait for the install process to finally finish. Contact our team to make use of our automated data export wizard.

Move data correctly

Using our tool, you can rest assured that losing your data is close to impossible. Our migration ways are tried and continually being worked on.

Primary benefits of our service


All your passwords and personal data are safe with us. We respect our customer’s privacy and will use the data only for the import procedure.

Quick and Cost-efficient

Not only you simplify probably the most challenging processes, but you are actually more likely to get the desired outcome faster. Utilizing our data migration tool and the team.

Retained Data Integrity

We worked tirelessly to guarantee that our tool will migrate all your support history in a correct and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way automated Freshdesk export happens


Prep work

The prep work generally includes creating agent profiles and custom fields in the Halo ServiceDesk. In case there’s other things you need to do, we’ll let you know.


Connect Freshdesk

You then need to fill out all the information as well as credentials required by our export wizard for it to be able to retrieve tickets from Freshdesk.


Connect Halo ServiceDesk

Then you have to perform the same with your Halo ServiceDesk to ensure that our migration tool is able to interact with both help desk systems.


Choose records

Decide on the records you need to migrate and then set the ticket field mapping to be certain the data will migrate adequately.


Test the wizard before you start

In order to test things beforehand, you can use the Free Test Migration to find out how things work. Using this trial, you will be able to migrate one small group of records in just a couple of minutes.


Migrate everything to Halo ServiceDesk

Once you’ve experienced what the tool can offer and ready to export tickets, we recommend you choose a quiet time when your support staff isn’t too busy, and begin the migration.

Hear from our happy buyers

Migrate your data automatically

You don’t have to take our word for it. Check for yourself that migrating data from one help desk to another can be painsless. Request a free of charge demo.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our data migration experts will help you export all your data and provide practical advice in case of necessity. Request a quote.

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