Export data from Freshdesk to Groove
The reasons why you would prefer to switch from Freshdesk can vary greatly. Still there’s one thing that is completely certain, the migration process may well be challenging. Thus, if you experience difficulty transferring all your data from Freshdesk to Groove, then fear not because there exists a fix.
No Tech Team
Finding an efficient migration approach is extremely important as it can significantly impact the data, deadlines, and final result of the whole thing.
Yet migration isn’t something each and every one can do.
The most common problem teams face are, of course, a shortage of a dedicated IT team that can help them export all their data.
Vendors Aren’t Helpful
In truth, smaller sized businesses that work on a strict budget simply don’t have the people to take care of the migration task.
Finally there’s the circumstance in which help desk providers aren’t willing to assist you.
You are migrating from not to their system. Hence, it really is painful to move all your much needed records to the different help desk.
Manually Simply Doesn’t Cut It
If you want to transfer your data without paying a dollar, you may be forced to fiddle with a CSV file that sometimes has a mind of its own.
And even when you managed to edit the file, you have got no guarantees that everything will go effortlessly.
Data corruption is something that troubled a lot of companies and its all due to the fact that you cannot test drive elements upfront.
But it shouldn’t be like that
We believe that businesses don’t need to bother about data migration when they choose to migrate from Freshdesk. We want the entire thing to feel seamless and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to GrooveThe ways we are able to help out
We have been in the help desk business for quite a while and understand are the caveats of tickets migration. In fact, we learned it the hard way.
Which lead us to build a completely automated solution that is intended to do all the hard work for you.
With it, you can to transfer all of the your tickets seamlessly, plus the following.
Save your time
Why waste time looking at the progress bar if you can carry on doing business while our tool migrates data? That’s right, there is no reason.
Test all that you would like
It’s critical that you test out your support history first, hence why we made it possible that you can determine weak spots.
Migrate support history easily
You don’t have to wait till someone writes you a piece of script, nor do you have to wait for the set up process to finally finish. Contact our team to benefit from our automated data export tool.
Migrate data properly
By using our export wizard, you can be certain that losing your data is virtually impossible. Our migration mechanisms are proven and steadily being worked on.
Key advantages of our service
Secure
All your passwords and personal data are safe and sound with us. We respect our customer’s security and will use the data solely for the import procedure.
Fast and Cost-efficient
Not only you streamline probably the most difficult operations, but you are actually more likely to get the desired outcome faster. Employing our tool and the team.
Complete Data Integrity
We worked tirelessly to be certain that our export wizard will move all your records in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk migration functions
Preparation
The prep work usually involves setting up agent profiles and custom fields in the Groove. In cases where there’s other things you should do, we’ll let you know.
Link Freshdesk
Then you have to submit all the details as well as credentials requested by our tool for it to be able to retrieve records from Freshdesk.
Connect Groove
Then you need to do the same with your Groove so our export wizard is able to communicate with both help desk systems.
Select records
Pick the records you would like to migrate and then specify the ticket field mapping to be certain the data will migrate the correct way.
Try out the wizard beforehand
If you want to try out the process upfront, you can use the Free Demonstration Migration to see how things work. With this free trial, you will be able to migrate a smaller group of tickets within a few moments.
Migrate all tickets to Groove
When you’ve witnessed what the tool provides and ready to move the support history, we suggest you choose a quiet time when your support team isn’t loaded, and start migrating data.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a different one can be effortless. Request a free of charge demonstration.
Ask a specialist to perform your Freshdesk export
Our experts will help you export all of your data and provide practical advice if necessary. Request a price estimation.