Export data from Freshdesk to Gorgias
The reasons why you might want to switch from Freshdesk may vary. But there’s one thing that is completely certain, the migration process may well be tough. Thus, if you experience trouble transferring all your records from Freshdesk to Gorgias, then rest assured because there is a solution.
No Tech Team
Picking a reliable migration formula is a must as it can severely effect the data, time lines, and final result of the whole thing.
But migration isn’t something any individual can do.
The common challenge teams face are, of course, lack of a dedicated IT department that can help them migrate all their records.
Vendors Aren’t Really Useful
Indeed, smaller businesses that operate on a budget simply don’t have the people to take care of the migration process.
And there’s the circumstance in which vendors aren’t happy to provide help to.
You are switching from not to their system. Therefore, it really is painful to move all your essential support records to the different help desk.
Manually Simply Doesn’t Cut It
In order to export your ticket and related data without spending a penny, you may be forced to play with a CSV file that in certain cases has a mind of its own.
And even if you managed to edit the file, you have got little to no guarantees that every thing will go smoothly.
Data corruption is something that troubled many companies and its all because that you cannot test things first.
But it surely shouldn’t be like that
We believe that organizations don’t need to bother about data migration when they decide to migrate from Freshdesk. We want every detail to feel flawless and quick, which is precisely what we are currently offering.
Migrate from Freshdesk to GorgiasHow we are able to be of service
We now have been in the help desk business for quite a while and know are the caveats of data migration. Indeed, we learned it the hard way.
Which inspired us to develop a completely automated solution that can do all the heavy lifting for you.
With it, you will be able to export all your data effortlessly, plus the following.
Save your time and effort
Why spend time looking at the progress bar if you can continue working while our tool migrates records? That’s right, there is no reason.
Test out all that you would like
It’s important that you test your support history in advance, hence why we made it possible that you can identify weak spots.
Export info without difficulties
You don’t have to wait till someone writes you a piece of migration code, nor do you have to wait for the install process to finish. E-mail our team to benefit from our programmed data export tool.
Move tickets properly
Using our export wizard, you can be certain that losing your data is practically impossible. Our migration ways are proven and steadily being worked on.
Primary advantages of our service
Trustworthy
All your passwords and personal data are safe with us. We value our customer’s security and will use the data only for the import process.
Quick and Efficient
Not only you simplify one of the most problematic processes, but you are also more likely to achieve the preferred result faster. Employing our export wizard and the team.
Retained Data Integrity
We worked tirelessly to make sure that our export wizard will migrate all your data in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automatic Freshdesk migration works
Preparation
The prep work generally involves setting up agent profiles and custom fields in the Gorgias. If there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you have to submit all the information and credentials requested by our tool for it to be able to fetch records from Freshdesk.
Connect Gorgias
Then you have to do the same with your Gorgias to make certain that our tool can communicate with both help desk systems.
Choose objects
Select the data you want to migrate and then set the ticket field mapping to guarantee the information will migrate adequately.
Test out the tool before you start
If you want to test out the process beforehand, you can go with the Free Demonstration Migration to look at how things function. With this free offer, you will be able to migrate a small batch of tickets within a couple of minutes.
Migrate all your data to Gorgias
When you’ve seen everything the export wizard provides and ready to transfer the support history, we suggest you choose a quiet time when your support team isn’t loaded, and begin the migration.
Hear from our satisfied customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that moving data from one help desk to a different one can be simple. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you move all of your data and provide practical advice in case of necessity. Get a price estimation.