Export data from Freshdesk to FuseDesk
The reasons why you might want to migrate from Freshdesk can vary greatly. Sadly there’s one thing that is completely certain, the migration process may well be challenging. Thereby, if you have trouble exporting all your tickets history from Freshdesk to FuseDesk, then rest assured because there is an alternative.
No Technician Team
Deciding on a reliable migration formula is crucial as it can hugely influence the data, deadline dates, and end result of the entire thing.
But migration isn’t something each and every one can do.
The most commonplace problem companies face are, of course, absence of a dedicated IT department that can help them migrate all their tickets and knowledge base.
Suppliers Aren’t Really Useful
In fact, smaller firms that run on a budget simply don’t have the people to take care of the migration task.
And there’s the problem where help desk suppliers aren’t ready to help you out.
You are migrating from not to their software. So, it can be a headache to migrate all of your valuable support history to the different help desk.
By hand Simply Doesn’t Cut It
In order to export your support information without shelling out a penny, you are usually forced to fiddle with a CSV document that at times has a mind of its own.
And even if you managed to modify the file, you have no guarantees that everything will go effectively.
Data corruption is a thing that troubled many organisations and its all due to the fact that you cannot test things first.
But it surely shouldn’t be like that
We think organizations don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want everything to feel seamless and also quick, which is exactly what we are currently offering.
Migrate from Freshdesk to FuseDeskThe way we are able to be of service
We now have been in the help desk business for quite some time and know exactly are the caveats of data migration. Frankly speaking, we learned it the hard way.
Which inspired us to develop a completely automated solution that is intended to do all the heavy lifting for you.
Using it, you will be able to transmit all of the your support data smoothly, plus the following.
Save your time and effort
Why spend time looking at the progress bar if you can carry on working while our tool migrates data? That’s right, there is no reason.
Test out all that you would like
It’s important that you test your tickets first, hence why we made it possible that you can be aware of weak points.
Export info with no trouble
You don’t have to wait till somebody writes you a piece of migration code, nor do you have to wait for the install process to finish. Reach out our team to benefit from our automated data export wizard.
Move tickets accurately
Using our export wizard, you can be sure that losing your data is virtually impossible. Our migration methods are verified and steadily being worked on.
Primary advantages of our service
Reliable
All your passwords and personal data are safe with us. We value our customer’s security and will use the data only for the import process.
Quick and Efficient
Not only you simplify one of the most problematic processes, but you are also more likely to receive the desired outcome faster. Utilizing our export wizard and the team.
Retained Data Integrity
We worked tirelessly to ensure that our export wizard will move all your support history in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk tickets export functions
Prep work
The prep work generally involves setting up agent profiles and custom fields in the FuseDesk. In cases where there’s something else you should do, we’ll let you know.
Connect Freshdesk
You then have to submit all the information and credentials requested by our tool for it to be able to retrieve tickets from Freshdesk.
Connect FuseDesk
Then you have to do the same with your FuseDesk to make certain that our export wizard can communicate with both help desk systems.
Choose objects
Choose the data you want to migrate and then set the ticket field mapping to ensure that the records will migrate adequately.
Test the tool first
If you wish to test export beforehand, you can opt for the Free Demo Migration to see how things perform. Using this trial offer, you will be able to migrate a small portion of tickets in just a few moments.
Migrate all the data to FuseDesk
When you’ve witnessed everything the migration wizard provides and ready to transfer tickets, we recommend that you pick a quiet time when your support staff isn’t loaded, and begin the migration.
Hear from our happy customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to a new one can be effortless. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our data migration experts will help you move your entire data and provide practical advice in case of necessity. Get a price estimation.