Export data from Freshdesk to FuseDesk

The reasons why you might want to migrate from Freshdesk can vary greatly. Sadly there’s one thing that is completely certain, the migration process may well be challenging. Thereby, if you have trouble exporting all your tickets history from Freshdesk to FuseDesk, then rest assured because there is an alternative.

More details
Limited Import Options

No Technician Team

Deciding on a reliable migration formula is crucial as it can hugely influence the data, deadline dates, and end result of the entire thing.

But migration isn’t something each and every one can do.

The most commonplace problem companies face are, of course, absence of a dedicated IT department that can help them migrate all their tickets and knowledge base.

Suppliers Aren’t Really Useful

In fact, smaller firms that run on a budget simply don’t have the people to take care of the migration task.

And there’s the problem where help desk suppliers aren’t ready to help you out.

You are migrating from not to their software. So, it can be a headache to migrate all of your valuable support history to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Simply Doesn’t Cut It

In order to export your support information without shelling out a penny, you are usually forced to fiddle with a CSV document that at times has a mind of its own.

And even if you managed to modify the file, you have no guarantees that everything will go effectively.

Data corruption is a thing that troubled many organisations and its all due to the fact that you cannot test things first.

But it surely shouldn’t be like that

We think organizations don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want everything to feel seamless and also quick, which is exactly what we are currently offering.

Migrate from Freshdesk to FuseDesk

The way we are able to be of service

We now have been in the help desk business for quite some time and know exactly are the caveats of data migration. Frankly speaking, we learned it the hard way.

Which inspired us to develop a completely automated solution that is intended to do all the heavy lifting for you.

Using it, you will be able to transmit all of the your support data smoothly, plus the following.

Save your time and effort

Why spend time looking at the progress bar if you can carry on working while our tool migrates data? That’s right, there is no reason.

Test out all that you would like

It’s important that you test your tickets first, hence why we made it possible that you can be aware of weak points.

Export info with no trouble

You don’t have to wait till somebody writes you a piece of migration code, nor do you have to wait for the install process to finish. Reach out our team to benefit from our automated data export wizard.

Move tickets accurately

Using our export wizard, you can be sure that losing your data is virtually impossible. Our migration methods are verified and steadily being worked on.

Primary advantages of our service


All your passwords and personal data are safe with us. We value our customer’s security and will use the data only for the import process.

Quick and Efficient

Not only you simplify one of the most problematic processes, but you are also more likely to receive the desired outcome faster. Utilizing our export wizard and the team.

Retained Data Integrity

We worked tirelessly to ensure that our export wizard will move all your support history in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way automatic Freshdesk tickets export functions


Prep work

The prep work generally involves setting up agent profiles and custom fields in the FuseDesk. In cases where there’s something else you should do, we’ll let you know.


Connect Freshdesk

You then have to submit all the information and credentials requested by our tool for it to be able to retrieve tickets from Freshdesk.


Connect FuseDesk

Then you have to do the same with your FuseDesk to make certain that our export wizard can communicate with both help desk systems.


Choose objects

Choose the data you want to migrate and then set the ticket field mapping to ensure that the records will migrate adequately.


Test the tool first

If you wish to test export beforehand, you can opt for the Free Demo Migration to see how things perform. Using this trial offer, you will be able to migrate a small portion of tickets in just a few moments.


Migrate all the data to FuseDesk

When you’ve witnessed everything the migration wizard provides and ready to transfer tickets, we recommend that you pick a quiet time when your support staff isn’t loaded, and begin the migration.

Hear from our happy customers

Migrate your Freshdesk data automatically

You don’t have to take our word for it. Check for yourself that moving data from one help desk to a new one can be effortless. Request a free demonstration.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our data migration experts will help you move your entire data and provide practical advice in case of necessity. Get a price estimation.

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