Export data from Freshdesk to Freshservice

The reasons why you might prefer to move from Freshdesk can vary greatly. But yet there’s one thing that is completely certain, the migration experience can be challenging. Thereby, if you have difficulty moving all your data from Freshdesk to Freshservice, then rest assured because we have a solution.

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Limited Import Options

No Tech Team

Finding an efficient migration master plan is extremely important as it can gravely impact the data, deadline dates, and end results of the entire thing.

Yet migration isn’t something everyone can do.

The most commonplace challenge teams face are, of course, shortage of a dedicated IT staff that will help them export all their data.

Vendors Aren’t Helpful

In truth, smaller sized companies that work on a strict budget really don’t have the people to take care of the migration task.

And there’s the situation where help desk suppliers aren’t willing to help you out.

You are switching from not to their system. Therefore, it really is a headache to migrate all of the your important stuff to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Simply Doesn’t Cut It

In order to transfer your data without paying a dollar, you might be forced to fiddle with a CSV document that quite often has a mind of its own.

And even when you managed to edit the file, you have little to no guarantees that all things will go seamlessly.

Data corruption is something that bogged down many firms and it is all because that you cannot test drive things upfront.

But it surely shouldn’t be like that

We think that businesses don’t have to worry about data migration when they choose to migrate from Freshdesk. We want every thing to be flawless and also quick, which is exactly what we are currently offering.

Migrate from Freshdesk to Freshservice

The ways we are able to be of assistance

We now have been in the help desk business for quite some time and understand are the caveats of tickets migration. In fact, we learned it the hard way.

Which inspired us to build a fully automated solution that will do all the hard work for you.

With it, you can to transfer all of the your records seamlessly, plus the following.

Save your time and effort

Why spend time looking at the progress bar when you can carry on doing business while our export wizard migrates records? That’s right, there is no reason.

Test out all that you would like

It’s important that you test out your data beforehand, hence why we made it possible that you can understand flaws.

Export support history easily

You don’t have to wait till someone writes you a piece of script, nor do you need to wait for the set up process to finally finish. Contact our team to use our automated data export wizard.

Move data correctly

Using our export wizard, you can rest assured that losing your data is virtually impossible. Our migration ways are tested and constantly being worked on.

Primary advantages of our service


All your passwords and personal data are safe with us. We respect our customer’s privacy and will use the data solely for the import procedure.

Quick and Cost-efficient

Not only you simplify probably the most challenging operations, but you are actually more likely to get the preferred outcome faster. By means of our tool and the team.

Retained Data Integrity

We worked tirelessly to be certain that our export wizard will move all your records in a correct and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk export functions



The prep work generally involves creating agent profiles and custom fields in the Freshservice. In cases where there’s other things you need to do, we’ll tell you.


Link Freshdesk

Then you have to fill out all the details as well as credentials required by our tool for it to be able to retrieve information from Freshdesk.


Connect Freshservice

Then you have to do the same with your Freshservice to ensure that our export wizard is able to interact with both help desk systems.


Choose records

Pick the records you need to migrate and then specify the ticket field mapping to make sure that the data will migrate accurately.


Test out the wizard beforehand

In order to try and test things upfront, you can go for the Free Trial Migration to look at how things perform. Using this test, you will be able to migrate a smaller portion of tickets in just a couple of minutes.


Migrate all tickets to Freshservice

Once you’ve witnessed what the tool has to offer and ready to transfer the support data, we recommend that you pick a quiet time when your support team isn’t loaded, and begin the migration.

Hear from our satisfied buyers

Migrate your Freshdesk data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to another can be effortless. Request a free of charge demo.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our experts will help you export all your data and provide practical advice if necessary. Request a quote.

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