Export data from Freshdesk to Freshservice
The reasons why you might prefer to move from Freshdesk can vary greatly. But yet there’s one thing that is completely certain, the migration experience can be challenging. Thereby, if you have difficulty moving all your data from Freshdesk to Freshservice, then rest assured because we have a solution.
No Tech Team
Finding an efficient migration master plan is extremely important as it can gravely impact the data, deadline dates, and end results of the entire thing.
Yet migration isn’t something everyone can do.
The most commonplace challenge teams face are, of course, shortage of a dedicated IT staff that will help them export all their data.
Vendors Aren’t Helpful
In truth, smaller sized companies that work on a strict budget really don’t have the people to take care of the migration task.
And there’s the situation where help desk suppliers aren’t willing to help you out.
You are switching from not to their system. Therefore, it really is a headache to migrate all of the your important stuff to the different help desk.
Manually Simply Doesn’t Cut It
In order to transfer your data without paying a dollar, you might be forced to fiddle with a CSV document that quite often has a mind of its own.
And even when you managed to edit the file, you have little to no guarantees that all things will go seamlessly.
Data corruption is something that bogged down many firms and it is all because that you cannot test drive things upfront.
But it surely shouldn’t be like that
We think that businesses don’t have to worry about data migration when they choose to migrate from Freshdesk. We want every thing to be flawless and also quick, which is exactly what we are currently offering.
Migrate from Freshdesk to FreshserviceThe ways we are able to be of assistance
We now have been in the help desk business for quite some time and understand are the caveats of tickets migration. In fact, we learned it the hard way.
Which inspired us to build a fully automated solution that will do all the hard work for you.
With it, you can to transfer all of the your records seamlessly, plus the following.
Save your time and effort
Why spend time looking at the progress bar when you can carry on doing business while our export wizard migrates records? That’s right, there is no reason.
Test out all that you would like
It’s important that you test out your data beforehand, hence why we made it possible that you can understand flaws.
Export support history easily
You don’t have to wait till someone writes you a piece of script, nor do you need to wait for the set up process to finally finish. Contact our team to use our automated data export wizard.
Move data correctly
Using our export wizard, you can rest assured that losing your data is virtually impossible. Our migration ways are tested and constantly being worked on.
Primary advantages of our service
Secure
All your passwords and personal data are safe with us. We respect our customer’s privacy and will use the data solely for the import procedure.
Quick and Cost-efficient
Not only you simplify probably the most challenging operations, but you are actually more likely to get the preferred outcome faster. By means of our tool and the team.
Retained Data Integrity
We worked tirelessly to be certain that our export wizard will move all your records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk export functions
Preparation
The prep work generally involves creating agent profiles and custom fields in the Freshservice. In cases where there’s other things you need to do, we’ll tell you.
Link Freshdesk
Then you have to fill out all the details as well as credentials required by our tool for it to be able to retrieve information from Freshdesk.
Connect Freshservice
Then you have to do the same with your Freshservice to ensure that our export wizard is able to interact with both help desk systems.
Choose records
Pick the records you need to migrate and then specify the ticket field mapping to make sure that the data will migrate accurately.
Test out the wizard beforehand
In order to try and test things upfront, you can go for the Free Trial Migration to look at how things perform. Using this test, you will be able to migrate a smaller portion of tickets in just a couple of minutes.
Migrate all tickets to Freshservice
Once you’ve witnessed what the tool has to offer and ready to transfer the support data, we recommend that you pick a quiet time when your support team isn’t loaded, and begin the migration.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to another can be effortless. Request a free of charge demo.
Ask a specialist to do your Freshdesk export
Our experts will help you export all your data and provide practical advice if necessary. Request a quote.