Export data from Freshdesk to Freshdesk

The reasons why you might choose to move from Freshdesk can differ. But there’s one thing that is completely certain, the migration experience may well be challenging. Thus, if you have trouble transferring all your tickets from Freshdesk to Freshdesk, then fear not because we have an alternative.

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Limited Import Options

No Technician Team

Deciding on a good migration approach is crucial as it can severely influence the data, deadline dates, and final result of the entire thing.

But migration isn’t something anyone can perform.

The major issue organizations face are, of course, absence of a dedicated IT staff that can help them migrate all their data.

Suppliers Aren’t Really Helpful

In fact, small companies that run on a budget really don’t have the people to take care of the migration task.

And then there’s the problem in which help desk providers aren’t wishing to help you.

You are moving from not to their help desk. Therefore, it happens to be painful to move all your priceless support records to the new help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Just Doesn’t Cut It

In order to migrate your data without shelling out a penny, you might be forced to fiddle with a CSV file that at times has a mind of its own.

And even if you managed to edit the document, you have got zero guarantees that everything will go effectively.

Data corruption is a thing that troubled many companies and its all due to the fact that you cannot test drive stuff in advance.

But it surely shouldn’t be that way

We believe that firms don’t have to worry about data migration when they want to migrate from Freshdesk. We want every thing to be seamless and also fast, which is exactly what we are currently offering.

Migrate from Freshdesk to Freshdesk

The way we can help out

We now have been in the help desk industry for a while and know exactly are the caveats of data migration. Frankly speaking, we learned it the hard way.

Which inspired us to create a completely automated solution that would do all the hard work for you.

Using it, it is possible to transfer all the your data smoothly, plus the following.

Save your time and effort

Why spend time staring at the progress bar if you can keep working while our export wizard migrates data? That’s right, there is no reason.

Test out all you want

It’s important that you experiment with your data upfront, hence why we made it possible that you can identify flaws.

Export records easily

You don’t have to wait till somebody writes you a piece of migration script, nor do you have to wait for the install process to finish. Reach out our team to benefit from our automated data export tool.

Move support history correctly

Using our tool, you can rest assured that losing your data is close to impossible. Our migration mechanisms are tested and steadily being worked on.

Primary benefits of our service


All your passwords and personal data are safe with us. We care about our customer’s security and will use the data only for the import procedure.

Quick and Useful

Not only you simplify most likely the most difficult processes, but you are actually more likely to receive the desired outcome faster. Employing our export wizard and the team.

Retained Data Integrity

We worked tirelessly to ensure that our tool will move all your support history in a correct and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way auto Freshdesk export happens


Prep work

The prep work generally includes setting up agent profiles and custom fields in the Freshdesk. In case there’s other things you need to do, we’ll let you know.


Connect Freshdesk

You then need to submit all the information as well as credentials required by our tool for it to be able to retrieve records from Freshdesk.


Connect Freshdesk

Then you have to perform the same with your Freshdesk so our migration tool is able to interact with both help desk systems.


Choose data to export

Choose the information you would like to migrate and then set the ticket field mapping to make sure that the records will migrate accurately.


Test the export wizard beforehand

If you want to test out things beforehand, you can go for the Free Trial Migration to see how things perform. With this trial offer, you will be able to migrate a small group of records within a few minutes.


Migrate all the data to Freshdesk

When you’ve experienced what the migration wizard provides and ready to migrate the support history, we recommend you choose a quiet time when your support team isn’t too busy, and begin migrating tickets.

Hear from our happy clients

Migrate your data automatically

You don’t have to take our word for it. Check for yourself that relocating data from one help desk to another can be painsless. Request a free of charge demo.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our data migration experts will help you migrate all your data and provide practical advice in case of necessity. Request a quote.

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