Export data from Freshdesk to Faveo Helpdesk

The reasons why one would prefer to move from Freshdesk can differ. Still there’s one thing that is completely certain, the migration experience is certainly tough. Thus, if you have issues relocating all your data from Freshdesk to Faveo Helpdesk, then fear not because there is a solution.

More details
Limited Import Options

No Tech Team

Finding an efficient migration formula is extremely important as it can significantly impact the records, deadline dates, and final result of the entire thing.

Although migration isn’t something everyone can perform.

The major problem businesses face are, of course, shortage of a dedicated IT team that will help them export all their tickets and knowledge base.

Vendors Aren’t Helpful

In truth, smaller sized companies that work on a budget really don’t have the staff to take care of the migration process.

Finally there’s the problem where help desk suppliers aren’t willing to assist you.

You are migrating from not to their platform. As a result, it really is a pain to migrate all of your valuable support records to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

If you are looking to migrate your records without paying a penny, you could be made to play with a CSV file that quite often has a mind of its own.

And even once you have managed to modify the file, you have got no guarantees that all the things will go seamlessly.

Data corruption is something that bogged down many businesses and its all due to the fact that you cannot test elements upfront.

Nevertheless it shouldn’t be that way

We reckon that firms don’t have to worry about data migration when they choose to migrate from Freshdesk. We want everything to be smooth and really fast, which is exactly what we are currently offering.

Migrate from Freshdesk to Faveo Helpdesk

The ways we can be of service

We have now been in the help desk industry for a while and understand are the caveats of data migration. In fact, we learned it the tough way.

Which encouraged us to build a completely automated solution that is going to do all the heavy lifting for you.

With it, you can to move all the your tickets seamlessly, along with the following.

Save your time and energy

Why waste your time staring at the progress bar if you can keep working while our export wizard migrates your support data? That’s right, there is no reason.

Test drive all you want

It’s required that you test out your data before you start, hence why we made it possible that you can determine weaknesses.

Move records effortlessly

You don’t have to wait till someone writes you a piece of migration script, nor do you have to wait for the set up process to finish. Contact our team to make use of our programmed data export tool.

Export data correctly

Through using our tool, you can rest assured that losing your data is close to impossible. Our migration steps are tried and continually being worked on.

Main benefits of our service


All your passwords and personal data are secured with us. We respect our customer’s security and will use the data solely for the import process.

Swift and Cost-efficient

Not only you improve probably the most problematic operations, but you are also more likely to get the ideal result faster. Employing our tool and the team.

Sustained Data Integrity

We worked tirelessly to be certain that our tool will transfer all your records in an accurate and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automated Freshdesk export happens



The prep work normally includes setting up agent profiles and custom fields in the Faveo Helpdesk. In case there’s something else you need to do, we’ll inform you.


Link Freshdesk

Then you need to submit all the details and credentials required by our export wizard for it to be able to fetch records from Freshdesk.


Connect Faveo Helpdesk

Then you will need to perform the same with your Faveo Helpdesk to make certain that our migration tool can interact with both help desk systems.


Pick records

Pick the records you want to migrate and then specify the ticket field mapping to ensure that the data will migrate in the correct way.


Check out the wizard at first

To test things upfront, you can opt for the Free Test Migration to take a look at how things perform. With this test, you will be able to migrate one small portion of tickets within a few moments.


Migrate all tickets to Faveo Helpdesk

When you’ve experienced everything the tool can offer and ready to export the support history, we recommend that you pick a quiet time when your support staff isn’t loaded, and start migrating tickets.

Hear from our satisfied buyers

Export your data automatically

You don’t have to take our word for it. See for yourself that migrating data from one help desk to another can be painsless. Request a free demo.

Request a Demo now!

Ask a specialist to execute your Freshdesk export

Our experts will help you export all your data and provide practical advice if necessary. Get a quote.

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