Export data from Freshdesk to Cayzu

The reasons why one would want to switch from Freshdesk can differ. But there’s one thing that is completely certain, the migration experience may well be challenging. Thereby, if you experience issues moving all your tickets history from Freshdesk to Cayzu, then rest assured as there exists an alternative.

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Limited Import Options

No Technician Team

Deciding on a reliable migration approach is critical as it can severely impact the data, deadline dates, and end result of the whole thing.

Although migration isn’t something everyone are able to do.

The major problem companies face are, of course, absence of a dedicated IT staff that will help them move all their data.

Suppliers Aren’t Really Useful

In fact, smaller businesses that are on a tight budget really don’t have the people to take care of the migration task.

And there’s the circumstance where vendors aren’t ready to help you out.

You are migrating from not to their software. As a result, it happens to be a headache to transfer all of the your priceless records to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Simply Doesn’t Cut It

If you are looking to export your ticket and related data without having to spend a dime, you might be forced to fiddle with a CSV document that in certain cases has a mind of its own.

And even once you have managed to edit the file, there are no guarantees that all the things will go effectively.

Data corruption is a thing that plagued many companies and it is all due to the fact that you cannot test drive stuff in advance.

Nevertheless it shouldn’t be like that

We think that organizations don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want the entire thing to be smooth and also quick, which is precisely what we are currently offering.

Migrate from Freshdesk to Cayzu

The way we are able to help out

We have now been in the help desk business for quite a while and realize are the caveats of help desk data migration. In fact, we learned it the hard way.

Which encouraged us to develop a completely automated solution that can do all the hard work for you.

Using it, you will be able to export all the your data seamlessly, plus the following.

Save your time and energy

Why waste your time looking at the progress bar if you can keep doing work while our export wizard migrates your support data? That’s right, there is no reason.

Test drive all that you would like

It’s required that you test your support history in advance, hence why we made it possible that you can identify flaws.

Move info without difficulties

You don’t have to wait till somebody writes you a piece of migration code, nor do you have to wait for the set up process to end. Contact our team to benefit from our automated data export wizard.

Export tickets properly

Through using our export wizard, you can be certain that losing your data is close to impossible. Our migration strategies are tested and steadily being worked on.

Main advantages of our service


All your passwords and personal data are secured with us. We value our customer’s security and will use the data solely for the import procedure.

Swift and Efficient

Not only you improve one of the most difficult operations, but you are actually more likely to get the ideal outcome faster. Utilizing our export wizard and the team.

Sustained Data Integrity

We worked tirelessly to ensure that our export wizard will migrate all your tickets and related records in a correct and efficient way.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way automatic Freshdesk migration happens


Prep work

The prep work normally involves setting up agent profiles and custom fields in the Cayzu. In case there’s other things you need to do, we’ll inform you.


Connect Freshdesk

You then have to submit all the details as well as credentials required by our tool for it to be able to retrieve tickets from Freshdesk.


Connect Cayzu

Then you will need to do the same with your Cayzu so our migration tool is able to interact with both help desk systems.


Pick objects

Choose the data you would like to migrate and then specify the ticket field mapping to be certain the data will migrate in the correct way.


Try and test the tool before you start

In order to try out the process upfront, you can use the Free Trial Migration to learn how things perform. Using this free offer, you will be able to migrate one small batch of tickets after only a few moments.


Migrate all the data to Cayzu

When you’ve experienced what the tool provides and ready to relocate tickets, we suggest that you pick a quiet time when your support team isn’t loaded, and begin the migration.

Hear from our happy customers

Export your Freshdesk data automatically

You don’t have to take our word for it. Check for yourself that moving data from one help desk to a different one can be painsless. Request a free of charge demo.

Request a Demo now!

Ask a specialist to execute your Freshdesk export

Our data migration experts will help you move all of your data and provide practical advice if necessary. Request a quote.

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