Export data from Freshdesk to Cayzu
The reasons why one would want to switch from Freshdesk can differ. But there’s one thing that is completely certain, the migration experience may well be challenging. Thereby, if you experience issues moving all your tickets history from Freshdesk to Cayzu, then rest assured as there exists an alternative.
No Technician Team
Deciding on a reliable migration approach is critical as it can severely impact the data, deadline dates, and end result of the whole thing.
Although migration isn’t something everyone are able to do.
The major problem companies face are, of course, absence of a dedicated IT staff that will help them move all their data.
Suppliers Aren’t Really Useful
In fact, smaller businesses that are on a tight budget really don’t have the people to take care of the migration task.
And there’s the circumstance where vendors aren’t ready to help you out.
You are migrating from not to their software. As a result, it happens to be a headache to transfer all of the your priceless records to the different help desk.
By hand Simply Doesn’t Cut It
If you are looking to export your ticket and related data without having to spend a dime, you might be forced to fiddle with a CSV document that in certain cases has a mind of its own.
And even once you have managed to edit the file, there are no guarantees that all the things will go effectively.
Data corruption is a thing that plagued many companies and it is all due to the fact that you cannot test drive stuff in advance.
Nevertheless it shouldn’t be like that
We think that organizations don’t need to bother about data migration when they are willing to migrate from Freshdesk. We want the entire thing to be smooth and also quick, which is precisely what we are currently offering.
Migrate from Freshdesk to CayzuThe way we are able to help out
We have now been in the help desk business for quite a while and realize are the caveats of help desk data migration. In fact, we learned it the hard way.
Which encouraged us to develop a completely automated solution that can do all the hard work for you.
Using it, you will be able to export all the your data seamlessly, plus the following.
Save your time and energy
Why waste your time looking at the progress bar if you can keep doing work while our export wizard migrates your support data? That’s right, there is no reason.
Test drive all that you would like
It’s required that you test your support history in advance, hence why we made it possible that you can identify flaws.
Move info without difficulties
You don’t have to wait till somebody writes you a piece of migration code, nor do you have to wait for the set up process to end. Contact our team to benefit from our automated data export wizard.
Export tickets properly
Through using our export wizard, you can be certain that losing your data is close to impossible. Our migration strategies are tested and steadily being worked on.
Main advantages of our service
Reliable
All your passwords and personal data are secured with us. We value our customer’s security and will use the data solely for the import procedure.
Swift and Efficient
Not only you improve one of the most difficult operations, but you are actually more likely to get the ideal outcome faster. Utilizing our export wizard and the team.
Sustained Data Integrity
We worked tirelessly to ensure that our export wizard will migrate all your tickets and related records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk migration happens
Prep work
The prep work normally involves setting up agent profiles and custom fields in the Cayzu. In case there’s other things you need to do, we’ll inform you.
Connect Freshdesk
You then have to submit all the details as well as credentials required by our tool for it to be able to retrieve tickets from Freshdesk.
Connect Cayzu
Then you will need to do the same with your Cayzu so our migration tool is able to interact with both help desk systems.
Pick objects
Choose the data you would like to migrate and then specify the ticket field mapping to be certain the data will migrate in the correct way.
Try and test the tool before you start
In order to try out the process upfront, you can use the Free Trial Migration to learn how things perform. Using this free offer, you will be able to migrate one small batch of tickets after only a few moments.
Migrate all the data to Cayzu
When you’ve experienced what the tool provides and ready to relocate tickets, we suggest that you pick a quiet time when your support team isn’t loaded, and begin the migration.
Hear from our happy customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to a different one can be painsless. Request a free of charge demo.
Ask a specialist to execute your Freshdesk export
Our data migration experts will help you move all of your data and provide practical advice if necessary. Request a quote.