Export data from Freshdesk to Autotask PSA
The reasons why one would want to switch from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process tends to be challenging. Thus, if you experience trouble transferring all your support data from Freshdesk to Autotask PSA, then fear not because we have a fix.
No Tech Team
Finding a reliable migration master plan is crucial as it can significantly impact the records, deadline dates, and outcome of the whole thing.
But migration isn’t something each and every one can perform.
The most common issue teams face are, of course, a lack of a dedicated IT staff that will help them migrate all their tickets and knowledge base.
Vendors Aren’t Really Useful
In truth, smaller businesses that run on a tight budget simply don’t have the staff to take care of the migration task.
Finally there’s the circumstance where help desk providers aren’t likely to help you.
You are moving from not to their system. As a result, it really is a headache to migrate all the your essential support history to the different help desk.
Manually Simply Doesn’t Cut It
If you are looking to export your data without shelling out a dime, you are usually made to fiddle with a CSV file that often times has a mind of its own.
And even if you managed to edit the document, you have got zero guarantees that everything will go flawlessly.
Data corruption is something that plagued many businesses and it is all due to the fact that you cannot test drive stuff beforehand.
Nevertheless it shouldn’t be like that
We think organizations don’t need to bother about data migration when they want to migrate from Freshdesk. We want everything to feel flawless and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to Autotask PSAThe ways we are able to be of assistance
We have now been in the help desk business for a long time and know exactly are the caveats of help desk data migration. In fact, we learned it the tough way.
Which encouraged us to develop a fully automated solution that can do all the heavy lifting for you.
With it, you will be able to transfer all the your tickets seamlessly, along with the following.
Save your time and energy
Why waste your time looking at the progress bar when you can keep doing work while our tool migrates records? That’s right, there is no reason.
Test drive all that you would like
It’s required that you test your support history in advance, hence why we made it possible that you can determine weak points.
Move info easily
You don’t have to wait till someone writes you a piece of migration code, nor do you need to wait for the install process to end. Contact our team to take advantage of our automated data export tool.
Export tickets properly
Through using our export wizard, you can be certain that losing your data is close to impossible. Our migration steps are verified and day by day being worked on.
Main advantages of our service
Secure
All your passwords and personal data are secured with us. We value our customer’s privacy and will use the data only for the import process.
Swift and Efficient
Not only you improve one of the most challenging processes, but you are also more likely to get the preferred outcome faster. With the help of our data migration tool and the team.
Sustained Data Integrity
We worked tirelessly to be certain that our export wizard will move all your support history in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automatic Freshdesk migration happens
Preparation
The prep work normally involves creating agent profiles and custom fields in the Autotask PSA. In case there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you have to fill out all the information and credentials requested by our export wizard for it to be able to retrieve data from Freshdesk.
Connect Autotask PSA
Then you will need to do the same with your Autotask PSA to ensure that our migration tool can communicate with both help desk systems.
Pick objects
Pick the data you need to migrate and then set the ticket field mapping to ensure that the data will migrate the correct way.
Check out the tool beforehand
If you wish to try out the process beforehand, you can opt for the Free Demo Migration to understand how things perform. With this risk-free trial, you will be able to migrate a small group of records within a few minutes.
Migrate all tickets to Autotask PSA
Once you’ve experienced everything the tool offers and ready to export your data, we suggest that you pick a quiet time when your support team isn’t too busy, and start migrating data.
Hear from our satisfied customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that moving data from one help desk to a different one can be painsless. Request a free demonstration.
Ask a specialist to execute your Freshdesk export
Our experts will help you move all of your data and provide practical advice in case of necessity. Get a price estimation.