Export data from Freshdesk to Zendesk
The reasons why you might choose to move from Freshdesk may vary. But yet there’s one thing that is completely certain, the migration experience can be challenging. Thus, if you experience difficulty exporting all your data from Freshdesk to Zendesk, then rest assured as we have a solution.
No Tech Team
Finding a good migration approach is critical as it can gravely influence the data, deadlines, and final result of the whole thing.
Yet migration isn’t something everyone are able to do.
The common problem companies face are, of course, absence of a dedicated IT staff that will help them export all their tickets and knowledge base.
Vendors Aren’t Really Helpful
In truth, small companies that are on a budget really don’t have the people to take care of the migration task.
Finally there’s the case in which help desk providers aren’t willing to provide help to.
You are migrating from not to their software. Therefore, it happens to be a pain to migrate all of your important data to the new help desk.
Manually Simply Doesn’t Cut It
In order to export your records without having to spend a penny, you could be forced to fiddle with a CSV file that often times has a mind of its own.
And even when you managed to modify the document, you have no guarantees that all the things will go effectively.
Data corruption is a thing that bogged down many organisations and its all due to the fact that you cannot test drive elements first.
But it surely shouldn’t be like that
We reckon that organizations don’t have to worry about data migration when they are willing to migrate from Freshdesk. We want the entire thing to be seamless and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to ZendeskThe ways we are able to help out
We now have been in the help desk business for a while and realize are the caveats of data migration. Frankly speaking, we learned it the hard way.
Which inspired us to create a completely automated solution that is going to do all the hard work for you.
With it, it is possible to move all your records smoothly, plus the following.
Save your time and effort
Why spend time looking at the progress bar if you can continue working while our export wizard migrates data? That’s right, there is no reason.
Test out all that you would like
It’s important that you experiment with your data before you start, hence why we made it possible that you can understand weaknesses.
Export info effortlessly
You don’t have to wait till someone writes you a piece of migration code, nor do you have to wait for the set up process to finish. Reach out our team to use our automated data export tool.
Move support history correctly
Using our export wizard, you can rest assured that losing your data is practically impossible. Our migration steps are tried and constantly being worked on.
Primary advantages of our service
Secure
All your passwords and personal data are safe with us. We care about our customer’s security and will use the data solely for the import procedure.
Quick and Useful
Not only you simplify most likely the most difficult operations, but you are actually more likely to receive the desired outcome faster. Employing our data migration tool and the team.
Retained Data Integrity
We worked tirelessly to be certain that our export wizard will transfer all your tickets and related records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk export works
Preparation
The prep work generally involves setting up agent profiles and custom fields in the Zendesk. If there’s other things you need to do, we’ll let you know.
Link Freshdesk
Then you have to submit all the details as well as credentials required by our tool for it to be able to retrieve records from Freshdesk.
Connect Zendesk
Then you have to do the same with your Zendesk so our tool is able to interact with both help desk systems.
Choose data to export
Pick the information you would like to migrate and then specify the ticket field mapping to be certain the records will migrate adequately.
Test out the export wizard at first
To try out things upfront, you can use the Free Test Migration to see how things work. With this risk-free trial, you will be able to migrate a smaller group of records in just a few moments.
Migrate all tickets to Zendesk
When you’ve seen what the migration wizard has to offer and ready to relocate the support history, we suggest you choose a quiet time when your support staff isn’t too busy, and begin the migration.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to another can be simple. Request a free of charge demo.
Ask a specialist to do your Freshdesk export
Our experts will help you migrate all your data and provide practical advice if necessary. Request a quote.