Export data from Freshdesk to Zammad
The reasons why you might want to move from Freshdesk may vary. But yet there’s one thing that is completely certain, the migration experience is certainly challenging. Thus, if you experience issues transferring all your data from Freshdesk to Zammad, then rest assured because there exists an alternative.
No Technician Team
Deciding on a reliable migration approach is critical as it can gravely effect the records, deadline dates, and final result of the whole thing.
Although migration isn’t something any individual can perform.
The common issue companies face are, of course, lack of a dedicated IT department that will help them export all their tickets and knowledge base.
Suppliers Aren’t Really Useful
In fact, smaller companies that are on a budget really don’t have the staff to take care of the migration task.
Finally there’s the circumstance in which vendors aren’t willing to help you out.
You are moving from not to their software. Hence, it may possibly be a pain to migrate all of the your valuable data to the new help desk.
By hand Simply Doesn’t Cut It
In order to transfer your support information without having to spend a penny, you might be made to fiddle with a CSV file that sometimes has a mind of its own.
And even once you have managed to edit the file, there are zero guarantees that every detail will go smoothly.
Data corruption is something that plagued many firms and it is all due to the fact that you cannot test drive things upfront.
But it surely shouldn’t be like that
We think businesses don’t have to worry about data migration when they are willing to migrate from Freshdesk. We want the entire thing to be smooth and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to ZammadThe way we are able to help out
We now have been in the help desk business for a while and realize are the caveats of data migration. Indeed, we learned it the tough way.
Which inspired us to develop a completely automated solution that will do all the hard work for you.
Using it, you will be able to transmit all your records effortlessly, along with the following.
Save your time and effort
Why spend time looking at the progress bar if you can continue working while our export wizard migrates your support data? That’s right, there is no reason.
Test out all that you would like
It’s important that you test your data beforehand, hence why we made it possible that you can understand flaws.
Export support history with no trouble
You don’t have to wait till somebody writes you a piece of script, nor do you have to wait for the set up process to finish. E-mail our team to make use of our fully automatic data export tool.
Move tickets correctly
Using our export wizard, you can rest assured that losing your data is practically impossible. Our migration techniques are tested and continually being worked on.
Primary advantages of our service
Reliable
All your passwords and personal data are safe with us. We value our customer’s security and will use the data solely for the import procedure.
Quick and Efficient
Not only you simplify one of the most difficult operations, but you are actually more likely to achieve the ideal outcome faster. Employing our tool and the team.
Retained Data Integrity
We worked tirelessly to ensure that our export wizard will move all your tickets and related records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk export works
Prep work
The prep work generally involves setting up agent profiles and custom fields in the Zammad. If there’s other things you need to do, we’ll inform you.
Connect Freshdesk
You then have to submit all the details as well as credentials required by our export wizard for it to be able to retrieve records from Freshdesk.
Connect Zammad
Then you have to do the same with your Zammad so our tool is able to interact with both help desk systems.
Choose objects
Choose the data you would like to migrate and then specify the ticket field mapping to be certain the information will migrate correctly.
Test the tool first
If you wish to test drive things upfront, you can use the Free Trial Migration to take a look at how things perform. With this free trial, you will be able to migrate one small batch of tickets after only a few minutes.
Migrate all the data to Zammad
When you’ve seen what the export wizard can offer and ready to relocate the support history, we suggest you choose a quiet time when your support team isn’t loaded, and begin the migration.
Hear from our happy customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to another can be simple. Request a free of charge demo.
Ask a specialist to do your Freshdesk export
Our data migration experts will help you move all your data and provide practical advice if necessary. Request a quote.