Export data from Freshdesk to UVdesk

The reasons why you would want to migrate from Freshdesk can differ. But yet there’s one thing that is completely certain, the migration process can be challenging. Thereby, if you experience issues transferring all your tickets from Freshdesk to UVdesk, then rest assured because there exists a fix.

More details
Limited Import Options

No Technician Team

Deciding on a reliable migration strategy is crucial as it can gravely influence the data, time lines, and end results of the whole thing.

Although migration isn’t something each and every one can perform.

The common problem organizations face are, of course, a lack of a dedicated IT department that can help them move all their records.

Suppliers Aren’t Really Useful

In fact, smaller firms that run on a strict budget simply don’t have the people to take care of the migration task.

And then there’s the case where vendors aren’t wishing to help you out.

You are migrating from not to their help desk. Therefore, it really is a headache to transfer all your much needed data to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

By hand Just Doesn’t Cut It

If you want to migrate your records without shelling out a dollar, you are usually forced to fiddle with a CSV document that in certain cases has a mind of its own.

And even once you have managed to edit the document, you have got no guarantees that all things will go flawlessly.

Data corruption is something that troubled many firms and its all because that you cannot test things beforehand.

But it shouldn’t be that way

We believe firms don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want every detail to feel smooth and also fast, which is precisely what we are currently offering.

Migrate from Freshdesk to UVdesk

The way we can help

We have been in the help desk industry for quite a long time and know exactly are the caveats of tickets migration. Frankly speaking, we learned it the hard way.

Which lead us to develop a fully automated solution that would do all the heavy lifting for you.

Using it, you will be able to move all the your records smoothly, plus the following.

Save your time

Why waste time staring at the progress bar when you can keep doing business while our tool migrates your support data? That’s right, there is no reason.

Test all you want

It’s critical that you test your tickets upfront, hence why we made it possible that you can understand weak points.

Migrate records effortlessly

You don’t have to wait till somebody writes you a piece of migration script, nor do you need to wait for the install process to finally finish. Reach out our team to use our automated data export wizard.

Migrate tickets accurately

By using our tool, you can be sure that losing your data is close to impossible. Our migration methods are verified and constantly being worked on.

Key benefits of our service

Reliable

All your passwords and personal data are safe and sound with us. We value our customer’s privacy and will use the data only for the import process.

Fast and Efficient

Not only you streamline one of the most complicated processes, but you are also more likely to receive the ideal outcome faster. By means of our export wizard and the team.

Complete Data Integrity

We worked tirelessly to ensure that our tool will transfer all your support history in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The way automatic Freshdesk tickets export happens

Step

Prep work

The prep work usually includes creating agent profiles and custom fields in the UVdesk. In case there’s something else you should do, we’ll inform you.

Step

Connect Freshdesk

You then need to fill out all the information and credentials requested by our tool for it to be able to retrieve information from Freshdesk.

Step

Connect UVdesk

Then you need to perform the same with your UVdesk so that our migration tool can communicate with both help desk systems.

Step

Select objects

Choose the data you wish to migrate and then set the ticket field mapping to guarantee the records will migrate correctly.

Step

Take a look at the tool at first

To be able to try and test export beforehand, you can go with the Free Demo Migration to learn how things function. Using this free offer, you will be able to migrate one small batch of records within a few moments.

Step

Migrate all the data to UVdesk

Once you’ve experienced everything the migration wizard has to offer and ready to export the support data, we suggest that you pick a quiet time when your support team isn’t too busy, and begin the migration.

Hear from our happy customers

Move your data automatically

You don’t have to take our word for it. Check for yourself that moving data from one help desk to a new one can be painsless. Request a free demonstration.

Request a Demo now!

Ask a specialist to perform your Freshdesk export

Our data migration experts will help you move your entire data and provide practical advice in case of necessity. Get a price estimation.

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