Export data from Freshdesk to UVdesk
The reasons why you would want to migrate from Freshdesk can differ. But yet there’s one thing that is completely certain, the migration process can be challenging. Thereby, if you experience issues transferring all your tickets from Freshdesk to UVdesk, then rest assured because there exists a fix.
No Technician Team
Deciding on a reliable migration strategy is crucial as it can gravely influence the data, time lines, and end results of the whole thing.
Although migration isn’t something each and every one can perform.
The common problem organizations face are, of course, a lack of a dedicated IT department that can help them move all their records.
Suppliers Aren’t Really Useful
In fact, smaller firms that run on a strict budget simply don’t have the people to take care of the migration task.
And then there’s the case where vendors aren’t wishing to help you out.
You are migrating from not to their help desk. Therefore, it really is a headache to transfer all your much needed data to the different help desk.
By hand Just Doesn’t Cut It
If you want to migrate your records without shelling out a dollar, you are usually forced to fiddle with a CSV document that in certain cases has a mind of its own.
And even once you have managed to edit the document, you have got no guarantees that all things will go flawlessly.
Data corruption is something that troubled many firms and its all because that you cannot test things beforehand.
But it shouldn’t be that way
We believe firms don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want every detail to feel smooth and also fast, which is precisely what we are currently offering.
Migrate from Freshdesk to UVdeskThe way we can help
We have been in the help desk industry for quite a long time and know exactly are the caveats of tickets migration. Frankly speaking, we learned it the hard way.
Which lead us to develop a fully automated solution that would do all the heavy lifting for you.
Using it, you will be able to move all the your records smoothly, plus the following.
Save your time
Why waste time staring at the progress bar when you can keep doing business while our tool migrates your support data? That’s right, there is no reason.
Test all you want
It’s critical that you test your tickets upfront, hence why we made it possible that you can understand weak points.
Migrate records effortlessly
You don’t have to wait till somebody writes you a piece of migration script, nor do you need to wait for the install process to finally finish. Reach out our team to use our automated data export wizard.
Migrate tickets accurately
By using our tool, you can be sure that losing your data is close to impossible. Our migration methods are verified and constantly being worked on.
Key benefits of our service
Reliable
All your passwords and personal data are safe and sound with us. We value our customer’s privacy and will use the data only for the import process.
Fast and Efficient
Not only you streamline one of the most complicated processes, but you are also more likely to receive the ideal outcome faster. By means of our export wizard and the team.
Complete Data Integrity
We worked tirelessly to ensure that our tool will transfer all your support history in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk tickets export happens
Prep work
The prep work usually includes creating agent profiles and custom fields in the UVdesk. In case there’s something else you should do, we’ll inform you.
Connect Freshdesk
You then need to fill out all the information and credentials requested by our tool for it to be able to retrieve information from Freshdesk.
Connect UVdesk
Then you need to perform the same with your UVdesk so that our migration tool can communicate with both help desk systems.
Select objects
Choose the data you wish to migrate and then set the ticket field mapping to guarantee the records will migrate correctly.
Take a look at the tool at first
To be able to try and test export beforehand, you can go with the Free Demo Migration to learn how things function. Using this free offer, you will be able to migrate one small batch of records within a few moments.
Migrate all the data to UVdesk
Once you’ve experienced everything the migration wizard has to offer and ready to export the support data, we suggest that you pick a quiet time when your support team isn’t too busy, and begin the migration.
Hear from our happy customers
- I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
- They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
- Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to a new one can be painsless. Request a free demonstration.
Ask a specialist to perform your Freshdesk export
Our data migration experts will help you move your entire data and provide practical advice in case of necessity. Get a price estimation.