Export data from Freshdesk to TeamSupport
The reasons why you would choose to migrate from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process can be challenging. Thereby, if you have difficulty transferring all your tickets from Freshdesk to TeamSupport, then rest assured because there exists an alternative.
No Tech Team
Finding a good migration approach is crucial as it can significantly effect the data, time lines, and end results of the entire thing.
Yet migration isn’t something anybody can perform.
The major issue teams face are, of course, a shortage of a dedicated IT staff that will help them migrate all their data.
Vendors Aren’t Really Helpful
In truth, small firms that run on a strict budget simply don’t have the people to take care of the migration task.
And there’s the situation where help desk suppliers aren’t wishing to provide help to.
You are moving from not to their system. As a result, it may possibly be a headache to transfer all of the your important records to the different help desk.
Manually Simply Doesn’t Cut It
If you want to export your ticket and related data without shelling out a dollar, you are usually forced to fiddle with a CSV document that at times has a mind of its own.
And even when you managed to edit the file, you have got zero guarantees that every thing will go effortlessly.
Data corruption is something that plagued many organisations and it is all because that you cannot test drive stuff beforehand.
But it shouldn’t be like that
We think organizations don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want everything to feel seamless and also quick, which is exactly what we are currently offering.
Migrate from Freshdesk to TeamSupportThe ways we are able to help out
We have been in the help desk business for quite some time and know exactly are the caveats of tickets migration. Indeed, we learned it the hard way.
Which lead us to create a completely automated solution that will do all the heavy lifting for you.
With it, it is possible to export all the your tickets effortlessly, plus the following.
Save your time
Why waste time looking at the progress bar if you can keep doing business while our tool migrates data? That’s right, there is no reason.
Test all that you would like
It’s critical that you experiment with your tickets beforehand, hence why we made it possible that you can determine weak points.
Migrate info without difficulties
You don’t have to wait till someone writes you a piece of migration code, nor do you have to wait for the install process to finally finish. E-mail our team to use our fully automatic data export wizard.
Migrate support history accurately
By using our export wizard, you can be sure that losing your data is close to impossible. Our migration strategies are verified and constantly being worked on.
Key advantages of our service
Secure
All your passwords and personal data are safe and sound with us. We care about our customer’s security and will use the data only for the import process.
Fast and Useful
Not only you streamline most likely the most difficult processes, but you are also more likely to achieve the desired outcome faster. By means of our export wizard and the team.
Complete Data Integrity
We worked tirelessly to be certain that our export wizard will migrate all your support history in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk tickets export happens
Preparation
The prep work usually involves setting up agent profiles and custom fields in the TeamSupport. In case there’s something else you should do, we’ll let you know.
Link Freshdesk
Then you have to submit all the information and credentials requested by our tool for it to be able to retrieve information from Freshdesk.
Connect TeamSupport
Then you need to do the same with your TeamSupport so our migration tool can communicate with both help desk systems.
Select data to export
Pick the information you would like to migrate and then set the ticket field mapping to ensure that the information will migrate accurately.
Try out the export wizard before you start
If you wish to try and test export beforehand, you can opt for the Free Demo Migration to see how things function. Using this trial offer, you will be able to migrate a smaller portion of tickets within a few minutes.
Migrate all tickets to TeamSupport
When you’ve experienced everything the export wizard has to offer and ready to relocate the support data, we recommend that you pick a quiet time when your support team isn’t loaded, and begin the migration.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to a new one can be painsless. Request a free demonstration.
Ask a specialist to perform your Freshdesk export
Our experts will help you migrate your entire data and provide practical advice in case of necessity. Get a price estimation.