Export data from Freshdesk to TeamSupport

The reasons why you would choose to migrate from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process can be challenging. Thereby, if you have difficulty transferring all your tickets from Freshdesk to TeamSupport, then rest assured because there exists an alternative.

More details
Limited Import Options

No Tech Team

Finding a good migration approach is crucial as it can significantly effect the data, time lines, and end results of the entire thing.

Yet migration isn’t something anybody can perform.

The major issue teams face are, of course, a shortage of a dedicated IT staff that will help them migrate all their data.

Vendors Aren’t Really Helpful

In truth, small firms that run on a strict budget simply don’t have the people to take care of the migration task.

And there’s the situation where help desk suppliers aren’t wishing to provide help to.

You are moving from not to their system. As a result, it may possibly be a headache to transfer all of the your important records to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Simply Doesn’t Cut It

If you want to export your ticket and related data without shelling out a dollar, you are usually forced to fiddle with a CSV document that at times has a mind of its own.

And even when you managed to edit the file, you have got zero guarantees that every thing will go effortlessly.

Data corruption is something that plagued many organisations and it is all because that you cannot test drive stuff beforehand.

But it shouldn’t be like that

We think organizations don’t have to be concerned with data migration when they want to migrate from Freshdesk. We want everything to feel seamless and also quick, which is exactly what we are currently offering.

Migrate from Freshdesk to TeamSupport

The ways we are able to help out

We have been in the help desk business for quite some time and know exactly are the caveats of tickets migration. Indeed, we learned it the hard way.

Which lead us to create a completely automated solution that will do all the heavy lifting for you.

With it, it is possible to export all the your tickets effortlessly, plus the following.

Save your time

Why waste time looking at the progress bar if you can keep doing business while our tool migrates data? That’s right, there is no reason.

Test all that you would like

It’s critical that you experiment with your tickets beforehand, hence why we made it possible that you can determine weak points.

Migrate info without difficulties

You don’t have to wait till someone writes you a piece of migration code, nor do you have to wait for the install process to finally finish. E-mail our team to use our fully automatic data export wizard.

Migrate support history accurately

By using our export wizard, you can be sure that losing your data is close to impossible. Our migration strategies are verified and constantly being worked on.

Key advantages of our service

Secure

All your passwords and personal data are safe and sound with us. We care about our customer’s security and will use the data only for the import process.

Fast and Useful

Not only you streamline most likely the most difficult processes, but you are also more likely to achieve the desired outcome faster. By means of our export wizard and the team.

Complete Data Integrity

We worked tirelessly to be certain that our export wizard will migrate all your support history in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How auto Freshdesk tickets export happens

Step

Preparation

The prep work usually involves setting up agent profiles and custom fields in the TeamSupport. In case there’s something else you should do, we’ll let you know.

Step

Link Freshdesk

Then you have to submit all the information and credentials requested by our tool for it to be able to retrieve information from Freshdesk.

Step

Connect TeamSupport

Then you need to do the same with your TeamSupport so our migration tool can communicate with both help desk systems.

Step

Select data to export

Pick the information you would like to migrate and then set the ticket field mapping to ensure that the information will migrate accurately.

Step

Try out the export wizard before you start

If you wish to try and test export beforehand, you can opt for the Free Demo Migration to see how things function. Using this trial offer, you will be able to migrate a smaller portion of tickets within a few minutes.

Step

Migrate all tickets to TeamSupport

When you’ve experienced everything the export wizard has to offer and ready to relocate the support data, we recommend that you pick a quiet time when your support team isn’t loaded, and begin the migration.

Hear from our satisfied clients

Move your Freshdesk data automatically

You don’t have to take our word for it. See for yourself that relocating data from one help desk to a new one can be painsless. Request a free demonstration.

Request a Demo now!

Ask a specialist to perform your Freshdesk export

Our experts will help you migrate your entire data and provide practical advice in case of necessity. Get a price estimation.

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