Export data from Freshdesk to SupportPal
The reasons why you would want to migrate from Freshdesk can vary greatly. Still there’s one thing that is completely certain, the migration experience is certainly challenging. Thereby, if you experience issues transferring all your tickets history from Freshdesk to SupportPal, then fear not as there is an alternative.
No Tech Team
Picking a reliable migration formula is critical as it can significantly effect the records, deadlines, and end result of the whole thing.
Although migration isn’t something any individual are able to do.
The most common problem organizations face are, of course, a lack of a dedicated IT staff that will help them move all their records.
Vendors Aren’t Really Useful
Indeed, smaller firms that are on a tight budget really don’t have the staff to take care of the migration task.
Finally there’s the circumstance in which help desk suppliers aren’t ready to help you.
You are migrating from not to their help desk. Hence, it may possibly be painful to move all of the your much needed records to the new help desk.
Manually Just Doesn’t Cut It
If you want to migrate your support information without having to spend a dime, you could be made to fiddle with a CSV document that often times has a mind of its own.
And even once you have managed to edit the document, you have no guarantees that every thing will go flawlessly.
Data corruption is something that plagued many firms and it is all because that you cannot test drive stuff in advance.
But it shouldn’t be that way
We reckon that firms don’t have to be concerned with data migration when they are willing to migrate from Freshdesk. We want the entire thing to be seamless and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to SupportPalHow we can be of service
We have been in the help desk industry for quite some time and realize are the caveats of help desk data migration. Indeed, we learned it the tough way.
Which lead us to develop a completely automated solution that is going to do all the hard work for you.
With it, you will be able to transmit all of the your tickets effortlessly, along with the following.
Save your time
Why waste time staring at the progress bar if you can carry on doing work while our export wizard migrates data? That’s right, there is no reason.
Test all you want
It’s critical that you test your tickets before you start, hence why we made it possible that you can determine weaknesses.
Migrate records with no trouble
You don’t have to wait till someone writes you a piece of migration script, nor do you have to wait for the set up process to end. E-mail our team to make use of our fully automatic data export wizard.
Migrate tickets accurately
By using our tool, you can be sure that losing your data is virtually impossible. Our migration mechanisms are tried and continually being worked on.
Key benefits of our service
Trustworthy
All your passwords and personal data are safe and sound with us. We value our customer’s security and will use the data solely for the import procedure.
Fast and Efficient
Not only you streamline one of the most problematic operations, but you are actually more likely to achieve the desired outcome faster. Utilizing our data migration tool and the team.
Complete Data Integrity
We worked tirelessly to make sure that our tool will move all your tickets and related records in a correct and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automatic Freshdesk tickets export functions
Preparation
The prep work usually includes setting up agent profiles and custom fields in the SupportPal. In cases where there’s other things you need to do, we’ll let you know.
Link Freshdesk
Then you need to submit all the details as well as credentials required by our export wizard for it to be able to retrieve tickets from Freshdesk.
Connect SupportPal
Then you need to perform the same with your SupportPal to make certain that our export wizard is able to interact with both help desk systems.
Select objects
Select the data you want to migrate and then specify the ticket field mapping to be certain the information will migrate correctly.
Try out the tool first
To test drive export upfront, you can use the Free Test Migration to find out how things work. Using this risk-free trial, you will be able to migrate one small portion of records in just a few moments.
Migrate all your data to SupportPal
When you’ve witnessed what the export wizard can offer and ready to move tickets, we suggest you choose a quiet time when your support team isn’t too busy, and start migrating tickets.
Hear from our satisfied customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your data automatically
You don’t have to take our word for it. See for yourself that moving data from one help desk to a new one can be effortless. Request a free of charge demo.
Ask a specialist to perform your Freshdesk export
Our experts will help you move your entire data and provide practical advice if necessary. Request a quote.