Export data from Freshdesk to SolarWinds Service Desk
The reasons why one would prefer to move from Freshdesk may vary. But there’s one thing that is completely certain, the migration process is certainly challenging. Thus, if you have trouble moving all your tickets history from Freshdesk to SolarWinds Service Desk, then rest assured as we have a solution.
No Technician Team
Choosing an efficient migration master plan is critical as it can severely impact the records, time lines, and final result of the entire thing.
But migration isn’t something anyone are able to do.
The major issue businesses face are, of course, a lack of a dedicated IT staff that can help them export all their records.
Suppliers Aren’t Helpful
In reality, smaller sized companies that are on a budget simply don’t have the staff to take care of the migration task.
Finally there’s the problem in which help desk suppliers aren’t ready to help you out.
You are moving from not to their platform. Hence, it may possibly be painful to transfer all of the your important support history to the different help desk.
By hand Just Doesn’t Cut It
If you are looking to move your records without having to spend a penny, you may be made to fiddle with a CSV file that in many cases has a mind of its own.
And even if you managed to edit the document, there are zero guarantees that everything will go flawlessly.
Data corruption is something that troubled a lot of companies and it is all because that you cannot test drive stuff in advance.
Nevertheless it shouldn’t be that way
We believe that companies don’t have to worry about data migration when they are willing to migrate from Freshdesk. We want every detail to feel seamless and also really fast, which is exactly what we are currently offering.
Migrate from Freshdesk to SolarWinds Service DeskWhat way we can be of assistance
We have now been in the help desk industry for quite some time and realize are the caveats of data migration. In fact, we learned it the tough way.
Which encouraged us to build a fully automated solution that would do all the heavy lifting for you.
Using it, you can to move all your data seamlessly, along with the following.
Save your time and energy
Why waste your time staring at the progress bar when you can continue working while our tool migrates data? That’s right, there is no reason.
Test drive all you want
It’s required that you test out your data upfront, hence why we made it possible that you can identify weak spots.
Move data effortlessly
You don’t have to wait till somebody writes you a piece of code, nor do you need to wait for the set up process to finish. Contact our team to make use of our automated data export tool.
Export data correctly
Through using our tool, you can rest assured that losing your data is practically impossible. Our migration steps are proven and continually being worked on.
Main benefits of our service
Reputable
All your passwords and personal data are secured with us. We respect our customer’s privacy and will use the data solely for the import process.
Swift and Cost-efficient
Not only you improve probably the most challenging operations, but you are also more likely to get the desired outcome faster. Employing our data migration tool and the team.
Sustained Data Integrity
We worked tirelessly to guarantee that our tool will transfer all your tickets and related records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automated Freshdesk export works
Prep work
The prep work normally includes creating agent profiles and custom fields in the SolarWinds Service Desk. If there’s something else you should do, we’ll let you know.
Connect Freshdesk
You then need to fill out all the details and credentials requested by our export wizard for it to be able to retrieve records from Freshdesk.
Connect SolarWinds Service Desk
Then you will need to perform the same with your SolarWinds Service Desk to ensure that our tool can communicate with both help desk systems.
Pick records
Decide on the records you need to migrate and then specify the ticket field mapping to guarantee the data will migrate accurately.
Try and test the wizard at first
If you want to test things upfront, you can go with the Free Demonstration Migration to find out how things function. With this trial, you will be able to migrate a small portion of records after only a few minutes.
Migrate everything to SolarWinds Service Desk
Once you’ve seen everything the tool can offer and ready to export the support history, we recommend you choose a quiet time when your support team isn’t too busy, and begin the migration.
Hear from our happy buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your data automatically
You don’t have to take our word for it. Check for yourself that migrating data from one help desk to another can be simple. Request a free demonstration.
Ask a specialist to execute your Freshdesk export
Our data migration experts will help you export all your data and provide practical advice if necessary. Get a price estimation.