Export data from Freshdesk to Pylon
The reasons why one would choose to switch from Freshdesk may vary. Still there’s one thing that is completely certain, the migration process is certainly tough. Thereby, if you have issues transferring all your data from Freshdesk to Pylon, then rest assured because we have a solution.
No Tech Team
Finding a good migration approach is crucial as it can significantly influence the records, time lines, and end result of the entire thing.
Although migration isn’t something each and every one can do.
The most widespread problem teams face are, of course, lack of a dedicated IT team that can help them migrate all their data.
Vendors Aren’t Really Helpful
In truth, small businesses that run on a tight budget simply don’t have the staff to take care of the migration process.
And there’s the problem in which vendors aren’t willing to provide help to.
You are migrating from not to their system. As a result, it happens to be a headache to migrate all of the your essential support history to the new help desk.
Manually Simply Doesn’t Cut It
If you are looking to export your records without shelling out a dime, you are usually made to play with a CSV document that quite often has a mind of its own.
And even once you have managed to edit the document, you have got no guarantees that all the things will go smoothly.
Data corruption is a thing that troubled many companies and it is all due to the fact that you cannot test drive things beforehand.
Nevertheless it shouldn’t be like that
We think organizations don’t need to bother about data migration when they want to migrate from Freshdesk. We want the entire thing to feel seamless and quick, which is exactly what we are currently offering.
Migrate from Freshdesk to PylonThe ways we are able to help out
We have now been in the help desk business for quite a while and know exactly are the caveats of help desk data migration. Frankly speaking, we learned it the tough way.
Which encouraged us to create a completely automated solution that can do all the hard work for you.
With it, it is possible to move all your tickets smoothly, along with the following.
Save your time and energy
Why waste your time looking at the progress bar if you can continue doing work while our tool migrates data? That’s right, there is no reason.
Test drive all that you would like
It’s required that you experiment with your support history in advance, hence why we made it possible that you can determine weak points.
Move info effortlessly
You don’t have to wait till someone writes you a piece of migration code, nor do you have to wait for the install process to end. Reach out our team to make use of our automatic data export wizard.
Export support history properly
Through using our export wizard, you can be certain that losing your data is practically impossible. Our migration methods are verified and continually being worked on.
Main advantages of our service
Secure
All your passwords and personal data are secured with us. We care about our customer’s security and will use the data only for the import procedure.
Swift and Useful
Not only you improve most likely the most difficult processes, but you are actually more likely to receive the desired result faster. Utilizing our tool and the team.
Sustained Data Integrity
We worked tirelessly to be certain that our export wizard will transfer all your support history in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk migration works
Preparation
The prep work normally involves setting up agent profiles and custom fields in the Pylon. If there’s other things you should do, we’ll let you know.
Link Freshdesk
Then you have to submit all the information as well as credentials requested by our export wizard for it to be able to fetch tickets from Freshdesk.
Connect Pylon
Then you will need to do the same with your Pylon so our tool is able to communicate with both help desk systems.
Pick data to export
Pick the information you would like to migrate and then set the ticket field mapping to be certain the records will migrate in the correct way.
Check out the export wizard at first
If you wish to test out the process beforehand, you can use the Free Demo Migration to find out how things function. Using this test, you will be able to migrate one small batch of records within a few moments.
Migrate all tickets to Pylon
When you’ve seen what the migration wizard can offer and ready to export tickets, we recommend you choose a quiet time when your support team isn’t too busy, and begin the migration.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to a different one can be simple. Request a free of charge demonstration.
Ask a specialist to execute your Freshdesk export
Our experts will help you migrate all of your data and provide practical advice in case of necessity. Request a price estimation.