Export data from Freshdesk to Odoo Helpdesk
The reasons why one would choose to switch from Freshdesk can differ. Sadly there’s one thing that is completely certain, the migration process may well be challenging. Thus, if you have issues moving all your support data from Freshdesk to Odoo Helpdesk, then fear not because there is a solution.
No Technician Team
Deciding on a good migration master plan is extremely important as it can hugely influence the data, deadlines, and final result of the entire thing.
Although migration isn’t something any individual can perform.
The most commonplace challenge organizations face are, of course, absence of a dedicated IT department that can help them migrate all their records.
Suppliers Aren’t Really Helpful
In fact, small businesses that work on a budget simply don’t have the people to take care of the migration task.
And then there’s the problem where help desk suppliers aren’t likely to assist you.
You are switching from not to their help desk. Therefore, it can be painful to move all the your valuable support records to the different help desk.
By hand Just Doesn’t Cut It
If you are looking to migrate your support history without paying a penny, you may be forced to fiddle with a CSV file that in many cases has a mind of its own.
And even once you have managed to edit the document, you have got little to no guarantees that every thing will go effectively.
Data corruption is a thing that troubled many firms and it is all due to the fact that you cannot test drive things first.
Nevertheless it shouldn’t be that way
We believe that firms don’t need to bother about data migration when they choose to migrate from Freshdesk. We want the entire thing to feel seamless and also fast, which is exactly what we are currently offering.
Migrate from Freshdesk to Odoo HelpdeskThe way we can be of assistance
We have now been in the help desk industry for a long time and understand are the caveats of data migration. Frankly speaking, we learned it the hard way.
Which encouraged us to create a fully automated solution that will do all the hard work for you.
Using it, it is possible to migrate all the your support data smoothly, plus the following.
Save your time and energy
Why waste your time staring at the progress bar when you can keep working while our tool migrates data? That’s right, there is no reason.
Test drive all you want
It’s required that you experiment with your support history beforehand, hence why we made it possible that you can be aware of weak spots.
Move records with ease
You don’t have to wait till somebody writes you a piece of migration script, nor do you need to wait for the set up process to finish. Reach out our team to benefit from our fully automatic data export tool.
Export support history properly
Through using our tool, you can be certain that losing your data is close to impossible. Our migration techniques are proven and steadily being worked on.
Main benefits of our service
Reliable
All your passwords and personal data are secured with us. We care about our customer’s privacy and will use the data solely for the import procedure.
Swift and Useful
Not only you improve most likely the most challenging operations, but you are actually more likely to receive the desired outcome faster. Employing our data migration tool and the team.
Sustained Data Integrity
We worked tirelessly to ensure that our tool will relocate all your records in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way auto Freshdesk migration happens
Prep work
The prep work normally includes creating agent profiles and custom fields in the Odoo Helpdesk. In case there’s other things you should do, we’ll let you know.
Connect Freshdesk
You then need to fill out all the details as well as credentials requested by our tool for it to be able to retrieve records from Freshdesk.
Connect Odoo Helpdesk
Then you will need to perform the same with your Odoo Helpdesk to ensure that our migration tool is able to communicate with both help desk systems.
Pick data to export
Choose the information you need to migrate and then specify the ticket field mapping to be certain the records will migrate adequately.
Try and test the export wizard upfront
If you want to try and test the process upfront, you can use the Free Demonstration Migration to see how things work. With this trial, you will be able to migrate one small portion of records within a couple of minutes.
Migrate all the data to Odoo Helpdesk
Once you’ve experienced what the migration wizard provides and ready to migrate the support history, we recommend that you pick a quiet time when your support team isn’t too busy, and begin migrating tickets.
Hear from our happy clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your data automatically
You don’t have to take our word for it. Check for yourself that relocating data from one help desk to a different one can be painsless. Request a free of charge demonstration.
Ask a specialist to execute your Freshdesk export
Our data migration experts will help you migrate all of your data and provide practical advice if necessary. Request a price estimation.