Export data from Freshdesk to Intercom
The reasons why you might want to move from Freshdesk can vary greatly. Still there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you experience issues exporting all your data from Freshdesk to Intercom, then rest assured as we have an alternative.
No Tech Team
Picking a reliable migration strategy is critical as it can significantly impact the records, time lines, and end results of the whole thing.
Although migration isn’t something each and every one are able to do.
The most commonplace issue organizations face are, of course, absence of a dedicated IT team that can help them migrate all their data.
Vendors Aren’t Really Useful
Indeed, smaller companies that are on a budget simply don’t have the staff to take care of the migration task.
Finally there’s the case in which help desk providers aren’t willing to provide help to.
You are moving from not to their help desk. Therefore, it may possibly be a headache to move all of your essential support history to the different help desk.
Manually Just Doesn’t Cut It
In order to migrate your support information without having to spend a penny, you are usually made to fiddle with a CSV document that in certain cases has a mind of its own.
And even once you have managed to modify the file, you have zero guarantees that all things will go effectively.
Data corruption is something that affected many organisations and its all due to the fact that you cannot test drive elements first.
But it surely shouldn’t be that way
We believe that firms don’t have to worry about data migration when they are willing to migrate from Freshdesk. We want the entire thing to feel seamless and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to IntercomHow we can help
We now have been in the help desk industry for quite some time and realize are the caveats of data migration. In fact, we learned it the tough way.
Which inspired us to develop a fully automated solution that would do all the hard work for you.
With it, you will be able to transmit all of the your tickets seamlessly, along with the following.
Save your time and effort
Why spend time staring at the progress bar when you can carry on working while our tool migrates data? That’s right, there is no reason.
Test out all you want
It’s important that you test your data upfront, hence why we made it possible that you can determine weak points.
Export records with no trouble
You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the set up process to finish. Contact our team to make use of our fully automatic data export wizard.
Move tickets correctly
Using our tool, you can rest assured that losing your data is virtually impossible. Our migration methods are verified and continually being worked on.
Primary benefits of our service
Trustworthy
All your passwords and personal data are safe with us. We value our customer’s privacy and will use the data solely for the import procedure.
Quick and Efficient
Not only you simplify one of the most complicated operations, but you are actually more likely to get the desired outcome faster. By means of our export wizard and the team.
Retained Data Integrity
We worked tirelessly to make sure that our tool will move all your tickets and related records in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automatic Freshdesk export functions
Preparation
The prep work generally includes creating agent profiles and custom fields in the Intercom. In cases where there’s other things you should do, we’ll let you know.
Link Freshdesk
Then you need to fill out all the details as well as credentials requested by our export wizard for it to be able to retrieve information from Freshdesk.
Connect Intercom
Then you have to perform the same with your Intercom so that our export wizard is able to communicate with both help desk systems.
Choose objects
Select the data you wish to migrate and then specify the ticket field mapping to be certain the data will migrate adequately.
Test out the tool first
If you want to try and test things upfront, you can use the Free Demo Migration to find out how things function. Using this free offer, you will be able to migrate one small group of tickets in just a few minutes.
Migrate all your data to Intercom
Once you’ve witnessed what the tool can offer and ready to move the support data, we suggest you choose a quiet time when your support staff isn’t loaded, and begin the migration.
Hear from our satisfied customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your data automatically
You don’t have to take our word for it. See for yourself that moving data from one help desk to another can be effortless. Request a free of charge demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you move all your data and provide practical advice if necessary. Request a price estimation.