Export data from Freshdesk to Intercom

The reasons why you might want to move from Freshdesk can vary greatly. Still there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you experience issues exporting all your data from Freshdesk to Intercom, then rest assured as we have an alternative.

More details
Limited Import Options

No Tech Team

Picking a reliable migration strategy is critical as it can significantly impact the records, time lines, and end results of the whole thing.

Although migration isn’t something each and every one are able to do.

The most commonplace issue organizations face are, of course, absence of a dedicated IT team that can help them migrate all their data.

Vendors Aren’t Really Useful

Indeed, smaller companies that are on a budget simply don’t have the staff to take care of the migration task.

Finally there’s the case in which help desk providers aren’t willing to provide help to.

You are moving from not to their help desk. Therefore, it may possibly be a headache to move all of your essential support history to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

In order to migrate your support information without having to spend a penny, you are usually made to fiddle with a CSV document that in certain cases has a mind of its own.

And even once you have managed to modify the file, you have zero guarantees that all things will go effectively.

Data corruption is something that affected many organisations and its all due to the fact that you cannot test drive elements first.

But it surely shouldn’t be that way

We believe that firms don’t have to worry about data migration when they are willing to migrate from Freshdesk. We want the entire thing to feel seamless and also really fast, which is precisely what we are currently offering.

Migrate from Freshdesk to Intercom

How we can help

We now have been in the help desk industry for quite some time and realize are the caveats of data migration. In fact, we learned it the tough way.

Which inspired us to develop a fully automated solution that would do all the hard work for you.

With it, you will be able to transmit all of the your tickets seamlessly, along with the following.

Save your time and effort

Why spend time staring at the progress bar when you can carry on working while our tool migrates data? That’s right, there is no reason.

Test out all you want

It’s important that you test your data upfront, hence why we made it possible that you can determine weak points.

Export records with no trouble

You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the set up process to finish. Contact our team to make use of our fully automatic data export wizard.

Move tickets correctly

Using our tool, you can rest assured that losing your data is virtually impossible. Our migration methods are verified and continually being worked on.

Primary benefits of our service

Trustworthy

All your passwords and personal data are safe with us. We value our customer’s privacy and will use the data solely for the import procedure.

Quick and Efficient

Not only you simplify one of the most complicated operations, but you are actually more likely to get the desired outcome faster. By means of our export wizard and the team.

Retained Data Integrity

We worked tirelessly to make sure that our tool will move all your tickets and related records in a correct and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How automatic Freshdesk export functions

Step

Preparation

The prep work generally includes creating agent profiles and custom fields in the Intercom. In cases where there’s other things you should do, we’ll let you know.

Step

Link Freshdesk

Then you need to fill out all the details as well as credentials requested by our export wizard for it to be able to retrieve information from Freshdesk.

Step

Connect Intercom

Then you have to perform the same with your Intercom so that our export wizard is able to communicate with both help desk systems.

Step

Choose objects

Select the data you wish to migrate and then specify the ticket field mapping to be certain the data will migrate adequately.

Step

Test out the tool first

If you want to try and test things upfront, you can use the Free Demo Migration to find out how things function. Using this free offer, you will be able to migrate one small group of tickets in just a few minutes.

Step

Migrate all your data to Intercom

Once you’ve witnessed what the tool can offer and ready to move the support data, we suggest you choose a quiet time when your support staff isn’t loaded, and begin the migration.

Hear from our satisfied customers

Migrate your data automatically

You don’t have to take our word for it. See for yourself that moving data from one help desk to another can be effortless. Request a free of charge demonstration.

Request a Demo now!

Ask a specialist to do your Freshdesk export

Our experts will help you move all your data and provide practical advice if necessary. Request a price estimation.

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