Export data from Freshdesk to Helpjuice
The reasons why one would prefer to migrate from Freshdesk can differ. Yet there’s one thing that is completely certain, the migration process may well be tough. Thereby, if you have trouble exporting all your tickets from Freshdesk to Helpjuice, then fear not as there exists a fix.
No Tech Team
Picking an efficient migration strategy is extremely important as it can radically effect the data, deadlines, and end result of the entire thing.
But migration isn’t something anybody can perform.
The major issue teams face are, of course, absence of a dedicated IT staff that will help them export all their tickets and knowledge base.
Vendors Aren’t Helpful
Indeed, smaller sized firms that work on a tight budget simply don’t have the people to take care of the migration process.
And there’s the problem where help desk suppliers aren’t wishing to assist you.
You are moving from not to their system. Hence, it really is a pain to migrate all of the your essential data to the different help desk.
Manually Just Doesn’t Cut It
If you are looking to migrate your records without paying a dime, you are usually forced to play with a CSV document that in many cases has a mind of its own.
And even if you managed to modify the file, you have got zero guarantees that every detail will go effectively.
Data corruption is something that plagued a lot of companies and it is all due to the fact that you cannot test stuff in advance.
Nevertheless it shouldn’t be that way
We think that firms don’t have to be concerned with data migration when they choose to migrate from Freshdesk. We want every detail to feel smooth and quick, which is exactly what we are currently offering.
Migrate from Freshdesk to HelpjuiceHow we can help
We have now been in the help desk industry for quite a long time and understand are the caveats of help desk data migration. Indeed, we learned it the hard way.
Which encouraged us to build a fully automated solution that would do all the heavy lifting for you.
With it, you can to move all the your support history effortlessly, plus the following.
Save your time and energy
Why waste your time staring at the progress bar when you can keep doing work while our tool migrates your support data? That’s right, there is no reason.
Test drive all you want
It’s required that you test out your tickets upfront, hence why we made it possible that you can isolate weak points.
Move records effortlessly
You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the set up process to end. E-mail our team to benefit from our programmed data export wizard.
Export data accurately
Through using our tool, you can be sure that losing your data is close to impossible. Our migration ways are verified and steadily being worked on.
Main benefits of our service
Trustworthy
All your passwords and personal data are secured with us. We respect our customer’s privacy and will use the data solely for the import process.
Swift and Cost-efficient
Not only you improve probably the most complicated operations, but you are also more likely to achieve the ideal result faster. Utilizing our data migration tool and the team.
Sustained Data Integrity
We worked tirelessly to make sure that our tool will transfer all your records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
How automated Freshdesk tickets export happens
Preparation
The prep work normally includes creating agent profiles and custom fields in the Helpjuice. In case there’s something else you should do, we’ll inform you.
Link Freshdesk
Then you need to fill out all the details and credentials requested by our tool for it to be able to fetch tickets from Freshdesk.
Connect Helpjuice
Then you will need to perform the same with your Helpjuice so that our migration tool can communicate with both help desk systems.
Pick records
Select the records you wish to migrate and then specify the ticket field mapping to guarantee the information will migrate adequately.
Check out the wizard at first
In order to test drive export upfront, you can go with the Free Demo Migration to learn how things work. Using this trial, you will be able to migrate a small portion of tickets within a few minutes.
Migrate all your data to Helpjuice
Once you’ve experienced everything the export wizard provides and ready to migrate tickets, we recommend that you pick a quiet time when your support staff isn’t loaded, and start migrating tickets.
Hear from our satisfied buyers
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I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect. -
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss. -
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be painsless. Request a free demonstration.
Ask a specialist to execute your Freshdesk export
Our experts will help you export your entire data and provide practical advice if necessary. Get a price estimation.