Export data from Freshdesk to Halo Service Solutions
The reasons why you would want to move from Freshdesk can differ. Sadly there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you have trouble relocating all your support data from Freshdesk to Halo Service Solutions, then rest assured because we have a fix.
No Technician Team
Deciding on a reliable migration strategy is a must as it can hugely effect the records, deadline dates, and end results of the entire thing.
But migration isn’t something anybody are able to do.
The most widespread challenge organizations face are, of course, lack of a dedicated IT staff that can help them move all their data.
Suppliers Aren’t Really Useful
In fact, smaller companies that operate on a strict budget simply don’t have the staff to take care of the migration task.
And there’s the situation in which vendors aren’t likely to provide help to.
You are switching from not to their help desk. As a result, it may possibly be a headache to transfer all your essential records to the different help desk.
By hand Simply Doesn’t Cut It
If you want to export your records without spending a dollar, you are usually made to fiddle with a CSV document that quite often has a mind of its own.
And even if you managed to modify the file, you have little to no guarantees that every detail will go smoothly.
Data corruption is something that affected many firms and its all due to the fact that you cannot test elements beforehand.
But it shouldn’t be like that
We think that organizations don’t have to worry about data migration when they decide to migrate from Freshdesk. We want every detail to feel seamless and also quick, which is exactly what we are currently offering.
Migrate from Freshdesk to Halo Service SolutionsThe way we are able to help
We have been in the help desk business for quite some time and know are the caveats of tickets migration. Indeed, we learned it the tough way.
Which lead us to develop a fully automated solution that is going to do all the heavy lifting for you.
Using it, you will be able to move all the your support data effortlessly, along with the following.
Save your time
Why waste time looking at the progress bar when you can keep doing business while our tool migrates data? That’s right, there is no reason.
Test all that you would like
It’s critical that you test your data before you start, hence why we made it possible that you can be aware of weak points.
Migrate info effortlessly
You don’t have to wait till somebody writes you a piece of migration code, nor do you need to wait for the install process to finally finish. E-mail our team to make use of our fully automatic data export wizard.
Migrate tickets correctly
By using our export wizard, you can rest assured that losing your data is close to impossible. Our migration methods are verified and continually being worked on.
Key advantages of our service
Reliable
All your passwords and personal data are safe and sound with us. We value our customer’s privacy and will use the data only for the import process.
Fast and Efficient
Not only you streamline one of the most complicated processes, but you are also more likely to achieve the desired outcome faster. By means of our tool and the team.
Complete Data Integrity
We worked tirelessly to ensure that our export wizard will transfer all your data in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk export happens
Prep work
The prep work usually involves creating agent profiles and custom fields in the Halo Service Solutions. In case there’s something else you should do, we’ll let you know.
Connect Freshdesk
You then have to fill out all the information and credentials requested by our export wizard for it to be able to retrieve information from Freshdesk.
Connect Halo Service Solutions
Then you need to do the same with your Halo Service Solutions so that our migration tool can communicate with both help desk systems.
Select objects
Choose the data you wish to migrate and then set the ticket field mapping to guarantee the information will migrate accurately.
Take a look at the tool at first
In order to test drive things beforehand, you can go with the Free Demo Migration to find out how things perform. Using this test, you will be able to migrate a small batch of tickets in just a couple of minutes.
Migrate all the data to Halo Service Solutions
Once you’ve experienced everything the export wizard can offer and ready to transfer the support data, we recommend you choose a quiet time when your support staff isn’t loaded, and begin the migration.
Hear from our happy customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to another can be painsless. Request a free demonstration.
Ask a specialist to perform your Freshdesk export
Our data migration experts will help you move all your data and provide practical advice in case of necessity. Get a price estimation.