Export data from Freshdesk to Halo PSA
The reasons why you might choose to migrate from Freshdesk can differ. Sadly there’s one thing that is completely certain, the migration process may well be tough. Thus, if you experience difficulty relocating all your data from Freshdesk to Halo PSA, then rest assured because there exists a solution.
No Tech Team
Finding a good migration formula is extremely important as it can hugely impact the data, time lines, and outcome of the whole thing.
Yet migration isn’t something each and every one can perform.
The common challenge teams face are, of course, absence of a dedicated IT department that will help them migrate all their records.
Vendors Aren’t Really Helpful
In truth, small firms that work on a strict budget simply don’t have the people to take care of the migration process.
And there’s the case in which vendors aren’t willing to provide help to.
You are switching from not to their system. As a result, it can be a pain to migrate all the your essential support records to the different help desk.
Manually Simply Doesn’t Cut It
In order to export your data without paying a dollar, you may be forced to play with a CSV file that in certain cases has a mind of its own.
And even when you managed to modify the file, you have got little to no guarantees that all things will go effectively.
Data corruption is a thing that plagued many organisations and it is all because that you cannot test drive stuff first.
But it surely shouldn’t be like that
We think organizations don’t have to be concerned with data migration when they choose to migrate from Freshdesk. We want everything to feel flawless and quick, which is precisely what we are currently offering.
Migrate from Freshdesk to Halo PSAThe ways we are able to be of service
We now have been in the help desk business for quite some time and understand are the caveats of tickets migration. In fact, we learned it the hard way.
Which inspired us to create a completely automated solution that is intended to do all the heavy lifting for you.
With it, it is possible to transfer all the your support data seamlessly, plus the following.
Save your time and effort
Why spend time looking at the progress bar if you can keep doing business while our tool migrates records? That’s right, there is no reason.
Test out all that you would like
It’s important that you experiment with your tickets first, hence why we made it possible that you can be aware of weak spots.
Export info easily
You don’t have to wait till someone writes you a piece of migration code, nor do you have to wait for the set up process to finally finish. Contact our team to benefit from our automatic data export tool.
Move support history accurately
Using our export wizard, you can be sure that losing your data is close to impossible. Our migration steps are proven and steadily being worked on.
Primary advantages of our service
Secure
All your passwords and personal data are safe with us. We care about our customer’s security and will use the data solely for the import process.
Quick and Useful
Not only you simplify most likely the most problematic operations, but you are also more likely to get the preferred result faster. With the help of our export wizard and the team.
Retained Data Integrity
We worked tirelessly to be certain that our export wizard will move all your records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk tickets export happens
Preparation
The prep work generally involves setting up agent profiles and custom fields in the Halo PSA. In case there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you have to submit all the details and credentials requested by our tool for it to be able to fetch data from Freshdesk.
Connect Halo PSA
Then you have to do the same with your Halo PSA to make certain that our migration tool can communicate with both help desk systems.
Choose data to export
Pick the information you want to migrate and then specify the ticket field mapping to ensure that the data will migrate correctly.
Test out the export wizard beforehand
If you wish to try and test export upfront, you can opt for the Free Demonstration Migration to look at how things function. With this free offer, you will be able to migrate a smaller batch of tickets within a couple of minutes.
Migrate all tickets to Halo PSA
When you’ve experienced everything the tool provides and ready to relocate your data, we suggest you choose a quiet time when your support staff isn’t loaded, and begin the migration.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to a new one can be painsless. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you migrate your entire data and provide practical advice if necessary. Get a price estimation.