Export data from Freshdesk to Halo ITSM
The reasons why you would want to switch from Freshdesk can vary greatly. Yet there’s one thing that is completely certain, the migration process is certainly challenging. Thereby, if you have trouble relocating all your support data from Freshdesk to Halo ITSM, then rest assured as there exists a solution.
No Technician Team
Choosing a reliable migration approach is extremely important as it can radically impact the records, deadline dates, and end result of the entire thing.
But migration isn’t something each and every one are able to do.
The most commonplace challenge organizations face are, of course, a lack of a dedicated IT department that will help them move all their data.
Suppliers Aren’t Really Useful
In reality, smaller businesses that work on a strict budget simply don’t have the staff to take care of the migration task.
And then there’s the situation where help desk providers aren’t likely to help you out.
You are switching from not to their help desk. Hence, it happens to be a headache to move all your priceless data to the new help desk.
By hand Simply Doesn’t Cut It
If you want to export your data without paying a dollar, you may be made to fiddle with a CSV document that quite often has a mind of its own.
And even if you managed to modify the document, you have got little to no guarantees that everything will go flawlessly.
Data corruption is a thing that bogged down many firms and its all due to the fact that you cannot test drive stuff beforehand.
But it shouldn’t be like that
We believe organizations don’t need to bother about data migration when they choose to migrate from Freshdesk. We want every detail to feel smooth and also fast, which is exactly what we are currently offering.
Migrate from Freshdesk to Halo ITSMWhat way we are able to help out
We have been in the help desk business for quite a while and understand are the caveats of tickets migration. In fact, we learned it the tough way.
Which lead us to develop a completely automated solution that would do all the heavy lifting for you.
Using it, you will be able to transfer all of the your support history seamlessly, along with the following.
Save your time
Why waste time looking at the progress bar if you can carry on doing business while our tool migrates your support data? That’s right, there is no reason.
Test all that you would like
It’s critical that you test your support history upfront, hence why we made it possible that you can isolate weak spots.
Migrate info easily
You don’t have to wait till somebody writes you a piece of migration code, nor do you have to wait for the set up process to finally finish. Contact our team to make use of our fully automatic data export wizard.
Migrate tickets properly
By using our export wizard, you can be certain that losing your data is virtually impossible. Our migration means are proven and continually being worked on.
Key advantages of our service
Reputable
All your passwords and personal data are safe and sound with us. We value our customer’s security and will use the data solely for the import process.
Fast and Efficient
Not only you streamline one of the most difficult operations, but you are also more likely to get the ideal outcome faster. Utilizing our tool and the team.
Complete Data Integrity
We worked tirelessly to guarantee that our export wizard will move all your records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way automatic Freshdesk migration functions
Prep work
The prep work usually involves setting up agent profiles and custom fields in the Halo ITSM. In cases where there’s something else you should do, we’ll inform you.
Connect Freshdesk
You then have to submit all the details and credentials requested by our export wizard for it to be able to retrieve tickets from Freshdesk.
Connect Halo ITSM
Then you need to do the same with your Halo ITSM so our export wizard can communicate with both help desk systems.
Select objects
Decide on the data you would like to migrate and then specify the ticket field mapping to guarantee the data will migrate accurately.
Take a look at the tool beforehand
To be able to test out the process upfront, you can go with the Free Demonstration Migration to take a look at how things perform. Using this test, you will be able to migrate a small group of records within a couple of minutes.
Migrate everything to Halo ITSM
When you’ve witnessed everything the tool can offer and ready to migrate tickets, we recommend that you pick a quiet time when your support staff isn’t too busy, and begin the migration.
Hear from our happy customers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that moving data from one help desk to a different one can be effortless. Request a free demonstration.
Ask a specialist to perform your Freshdesk export
Our data migration experts will help you move all of your data and provide practical advice if necessary. Get a price estimation.