Export data from Freshdesk to Front
The reasons why one would choose to switch from Freshdesk may vary. Yet there’s one thing that is completely certain, the migration experience may well be tough. Thus, if you have difficulty relocating all your records from Freshdesk to Front, then rest assured as we have a solution.
No Technician Team
Choosing a good migration master plan is crucial as it can radically effect the data, time lines, and outcome of the entire thing.
Yet migration isn’t something anyone can do.
The major challenge companies face are, of course, absence of a dedicated IT team that will help them move all their data.
Suppliers Aren’t Really Helpful
In reality, small businesses that run on a strict budget really don’t have the people to take care of the migration process.
Finally there’s the problem where help desk suppliers aren’t happy to help you out.
You are switching from not to their software. Hence, it may possibly be a pain to export all your important records to the new help desk.
By hand Simply Doesn’t Cut It
If you are looking to export your ticket and related data without shelling out a dollar, you might be forced to play with a CSV file that at times has a mind of its own.
And even when you managed to modify the file, there are little to no guarantees that everything will go effectively.
Data corruption is something that bogged down many businesses and its all due to the fact that you cannot test stuff first.
Nevertheless it shouldn’t be like that
We think organizations don’t need to bother about data migration when they want to migrate from Freshdesk. We want every detail to be seamless and really fast, which is exactly what we are currently offering.
Migrate from Freshdesk to FrontWhat way we are able to be of assistance
We have now been in the help desk business for a long time and know exactly are the caveats of tickets migration. Indeed, we learned it the hard way.
Which encouraged us to create a fully automated solution that is going to do all the heavy lifting for you.
Using it, it is possible to export all your support history effortlessly, plus the following.
Save your time and energy
Why waste your time looking at the progress bar when you can continue doing business while our export wizard migrates data? That’s right, there is no reason.
Test drive all that you would like
It’s required that you experiment with your support history before you start, hence why we made it possible that you can isolate flaws.
Move info without difficulties
You don’t have to wait till somebody writes you a piece of migration code, nor do you need to wait for the install process to finally finish. E-mail our team to benefit from our automatic data export tool.
Export support history properly
Through using our export wizard, you can be certain that losing your data is practically impossible. Our migration mechanisms are tested and steadily being worked on.
Main advantages of our service
Reputable
All your passwords and personal data are secured with us. We care about our customer’s privacy and will use the data only for the import process.
Swift and Useful
Not only you improve most likely the most challenging processes, but you are also more likely to achieve the desired result faster. With the help of our export wizard and the team.
Sustained Data Integrity
We worked tirelessly to guarantee that our export wizard will migrate all your support history in an accurate and efficient way.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The way auto Freshdesk migration works
Prep work
The prep work normally involves creating agent profiles and custom fields in the Front. If there’s something else you need to do, we’ll let you know.
Connect Freshdesk
You then have to fill out all the information and credentials required by our tool for it to be able to fetch data from Freshdesk.
Connect Front
Then you will need to do the same with your Front to ensure that our tool can interact with both help desk systems.
Pick data to export
Decide on the information you need to migrate and then set the ticket field mapping to guarantee the information will migrate in the correct way.
Try and test the export wizard before you start
If you wish to test the process beforehand, you can go with the Free Trial Migration to see how things function. With this trial offer, you will be able to migrate a smaller portion of tickets after only a couple of minutes.
Migrate everything to Front
Once you’ve seen everything the export wizard provides and ready to export your data, we recommend that you pick a quiet time when your support staff isn’t loaded, and begin the migration.
Hear from our happy clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your Freshdesk data automatically
You don’t have to take our word for it. Check for yourself that relocating data from one help desk to a different one can be simple. Request a free demo.
Ask a specialist to execute your Freshdesk export
Our data migration experts will help you migrate all of your data and provide practical advice in case of necessity. Get a quote.