Export data from Freshdesk to FreeScout
The reasons why you might choose to migrate from Freshdesk can differ. Sadly there’s one thing that is completely certain, the migration process can be tough. Thereby, if you experience trouble transferring all your records from Freshdesk to FreeScout, then rest assured because there is a fix.
No Tech Team
Finding a good migration master plan is critical as it can hugely influence the data, time lines, and end result of the whole thing.
But migration isn’t something anyone are able to do.
The most widespread issue companies face are, of course, absence of a dedicated IT staff that can help them move all their records.
Vendors Aren’t Really Helpful
In truth, small firms that are on a strict budget simply don’t have the people to take care of the migration process.
Finally there’s the case in which vendors aren’t happy to help you out.
You are moving from not to their software. As a result, it really is a headache to migrate all of your priceless support records to the new help desk.
Manually Simply Doesn’t Cut It
In order to transfer your support history without having to spend a dollar, you are usually forced to play with a CSV document that sometimes has a mind of its own.
And even if you managed to edit the document, you have got zero guarantees that every thing will go effectively.
Data corruption is something that troubled many firms and its all because that you cannot check stuff beforehand.
But it surely shouldn’t be like that
We think that businesses don’t have to be concerned with data migration when they are willing to migrate from Freshdesk. We want everything to feel flawless and really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to FreeScoutThe ways we are able to be of assistance
We now have been in the help desk business for quite a long time and realize are the caveats of tickets migration. Frankly speaking, we learned it the hard way.
Which inspired us to create a fully automated solution that would do all the heavy lifting for you.
With it, it is possible to migrate all the your support data smoothly, plus the following.
Save your time and effort
Why spend time looking at the progress bar when you can keep doing business while our tool migrates records? That’s right, there is no reason.
Test out all that you would like
It’s important that you experiment with your tickets upfront, hence why we made it possible that you can be aware of weak points.
Export support history with ease
You don’t have to wait till someone writes you a piece of script, nor do you need to wait for the set up process to finally finish. Reach out our team to use our programmed data export wizard.
Move support history accurately
Using our export wizard, you can be sure that losing your data is close to impossible. Our migration strategies are verified and constantly being worked on.
Primary advantages of our service
Secure
All your passwords and personal data are safe with us. We care about our customer’s privacy and will use the data solely for the import process.
Quick and Useful
Not only you simplify most likely the most challenging operations, but you are also more likely to receive the preferred result faster. Utilizing our tool and the team.
Retained Data Integrity
We worked tirelessly to be certain that our export wizard will relocate all your tickets and related records in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk tickets export happens
Preparation
The prep work generally involves creating agent profiles and custom fields in the FreeScout. In case there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you have to fill out all the details and credentials requested by our tool for it to be able to fetch tickets from Freshdesk.
Connect FreeScout
Then you have to do the same with your FreeScout to ensure that our migration tool can communicate with both help desk systems.
Choose data to export
Pick the information you need to migrate and then specify the ticket field mapping to ensure that the records will migrate in the correct way.
Test out the export wizard upfront
In order to test drive export upfront, you can opt for the Free Demo Migration to look at how things function. Using this free trial, you will be able to migrate a small batch of records within a few minutes.
Migrate all tickets to FreeScout
Once you’ve experienced everything the migration wizard has to offer and ready to transfer tickets, we suggest you choose a quiet time when your support team isn’t too busy, and begin the migration.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Migrate your Freshdesk data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to a new one can be painsless. Request a free demonstration.
Ask a specialist to do your Freshdesk export
Our experts will help you migrate your entire data and provide practical advice if necessary. Get a price estimation.