Export data from Freshdesk to Database
The reasons why you would prefer to migrate from Freshdesk can differ. Still there’s one thing that is completely certain, the migration process may well be tough. Thus, if you experience difficulty relocating all your tickets history from Freshdesk to Database, then rest assured because we have a fix.
No Tech Team
Finding an efficient migration formula is critical as it can significantly influence the data, time lines, and outcome of the whole thing.
Yet migration isn’t something any individual can perform.
The most commonplace challenge companies face are, of course, absence of a dedicated IT staff that will help them move all their records.
Vendors Aren’t Helpful
In truth, smaller sized firms that are on a tight budget simply don’t have the people to take care of the migration process.
Finally there’s the case in which help desk suppliers aren’t ready to help you out.
You are switching from not to their software. Hence, it really is a headache to transfer all of the your much needed data to the new help desk.
Manually Just Doesn’t Cut It
If you want to move your support information without having to spend a dime, you may be forced to play with a CSV file that sometimes has a mind of its own.
And even when you managed to modify the document, you have little to no guarantees that all the things will go effectively.
Data corruption is something that bogged down many firms and it is all because that you cannot test things in advance.
But it shouldn’t be that way
We believe companies don’t have to be concerned with data migration when they are willing to migrate from Freshdesk. We want every thing to feel seamless and really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to DatabaseThe ways we can be of service
We have been in the help desk industry for quite some time and realize are the caveats of help desk data migration. Frankly speaking, we learned it the hard way.
Which lead us to build a completely automated solution that would do all the hard work for you.
With it, you can to transmit all the your tickets smoothly, plus the following.
Save your time
Why waste time staring at the progress bar if you can keep doing work while our tool migrates data? That’s right, there is no reason.
Test all you want
It’s critical that you test out your tickets upfront, hence why we made it possible that you can determine weak spots.
Migrate data with no trouble
You don’t have to wait till someone writes you a piece of code, nor do you have to wait for the set up process to end. Reach out our team to benefit from our automatic data export tool.
Migrate data accurately
By using our tool, you can be sure that losing your data is close to impossible. Our migration techniques are proven and steadily being worked on.
Key benefits of our service
Secure
All your passwords and personal data are safe and sound with us. We respect our customer’s security and will use the data solely for the import procedure.
Fast and Cost-efficient
Not only you streamline probably the most problematic operations, but you are actually more likely to receive the desired result faster. With the help of our tool and the team.
Complete Data Integrity
We worked tirelessly to be certain that our tool will move all your tickets and related records in a correct and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How automated Freshdesk tickets export happens
Preparation
The prep work usually includes setting up agent profiles and custom fields in the Database. In case there’s other things you should do, we’ll let you know.
Link Freshdesk
Then you need to submit all the details as well as credentials requested by our tool for it to be able to fetch data from Freshdesk.
Connect Database
Then you need to perform the same with your Database to make certain that our migration tool is able to communicate with both help desk systems.
Select records
Pick the records you want to migrate and then specify the ticket field mapping to make sure that the records will migrate adequately.
Try out the wizard first
To be able to test out export upfront, you can go for the Free Demonstration Migration to see how things function. With this free trial, you will be able to migrate a smaller portion of records in just a couple of minutes.
Migrate all tickets to Database
When you’ve experienced what the migration wizard provides and ready to migrate your data, we suggest you choose a quiet time when your support staff isn’t too busy, and begin the migration.
Hear from our satisfied buyers
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Move your data automatically
You don’t have to take our word for it. See for yourself that migrating data from one help desk to a new one can be painsless. Request a free of charge demonstration.
Ask a specialist to perform your Freshdesk export
Our experts will help you export your entire data and provide practical advice if necessary. Request a price estimation.