Export data from Freshdesk to CSV

The reasons why one would choose to switch from Freshdesk may vary. But there’s one thing that is completely certain, the migration process tends to be challenging. Thus, if you experience issues moving all your tickets from Freshdesk to CSV, then rest assured as there is a solution.

More details
Limited Import Options

No Tech Team

Finding a good migration strategy is a must as it can severely influence the records, deadlines, and outcome of the whole thing.

Although migration isn’t something everyone are able to do.

The major challenge organizations face are, of course, shortage of a dedicated IT staff that can help them migrate all their data.

Vendors Aren’t Really Helpful

In truth, small businesses that operate on a tight budget simply don’t have the staff to take care of the migration task.

Finally there’s the case where help desk suppliers aren’t wishing to provide help to.

You are switching from not to their help desk. Therefore, it may possibly be a headache to migrate all the your much needed support records to the different help desk.

Requires Professional IT Team
Manual Import Drawbacks

Manually Just Doesn’t Cut It

If you are looking to migrate your data without spending a dime, you are usually made to fiddle with a CSV file that sometimes has a mind of its own.

And even once you have managed to edit the document, you have little to no guarantees that all the things will go seamlessly.

Data corruption is something that affected many businesses and it is all due to the fact that you cannot check elements beforehand.

Nevertheless it shouldn’t be that way

We think that firms don’t need to bother about data migration when they decide to migrate from Freshdesk. We want everything to feel flawless and also really fast, which is precisely what we are currently offering.

Migrate from Freshdesk to CSV

The ways we can help

We have now been in the help desk industry for a long time and know are the caveats of help desk data migration. Frankly speaking, we learned it the tough way.

Which encouraged us to create a fully automated solution that can do all the heavy lifting for you.

With it, it is possible to transfer all your data smoothly, along with the following.

Save your time and energy

Why waste your time staring at the progress bar when you can continue doing work while our tool migrates records? That’s right, there is no reason.

Test drive all you want

It’s required that you experiment with your support history in advance, hence why we made it possible that you can identify weak points.

Move records easily

You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the install process to end. Reach out our team to take advantage of our automated data export tool.

Export support history properly

Through using our tool, you can be certain that losing your data is practically impossible. Our migration strategies are verified and day by day being worked on.

Main benefits of our service

Secure

All your passwords and personal data are secured with us. We care about our customer’s privacy and will use the data only for the import process.

Swift and Useful

Not only you improve most likely the most complicated processes, but you are also more likely to receive the preferred outcome faster. With the help of our tool and the team.

Sustained Data Integrity

We worked tirelessly to be certain that our tool will move all your data in an accurate and efficient manner.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How auto Freshdesk migration works

Step

Preparation

The prep work normally includes creating agent profiles and custom fields in the CSV. If there’s something else you should do, we’ll tell you.

Step

Link Freshdesk

Then you need to fill out all the information and credentials requested by our export wizard for it to be able to retrieve data from Freshdesk.

Step

Connect CSV

Then you will need to perform the same with your CSV so that our tool can communicate with both help desk systems.

Step

Pick data to export

Pick the information you wish to migrate and then set the ticket field mapping to ensure that the records will migrate correctly.

Step

Check out the export wizard beforehand

In order to test the process beforehand, you can opt for the Free Demo Migration to understand how things work. With this free trial, you will be able to migrate one small portion of records in just a couple of minutes.

Step

Migrate all tickets to CSV

Once you’ve seen everything the migration wizard offers and ready to transfer your data, we suggest that you pick a quiet time when your support team isn’t too busy, and begin the migration.

Hear from our satisfied clients

Export your data automatically

You don’t have to take our word for it. See for yourself that relocating data from one help desk to a different one can be simple. Request a free demonstration.

Request a Demo now!

Ask a specialist to execute your Freshdesk export

Our experts will help you migrate all of your data and provide practical advice in case of necessity. Get a price estimation.

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