Export data from Freshdesk to CSV
The reasons why one would choose to switch from Freshdesk may vary. But there’s one thing that is completely certain, the migration process tends to be challenging. Thus, if you experience issues moving all your tickets from Freshdesk to CSV, then rest assured as there is a solution.
No Tech Team
Finding a good migration strategy is a must as it can severely influence the records, deadlines, and outcome of the whole thing.
Although migration isn’t something everyone are able to do.
The major challenge organizations face are, of course, shortage of a dedicated IT staff that can help them migrate all their data.
Vendors Aren’t Really Helpful
In truth, small businesses that operate on a tight budget simply don’t have the staff to take care of the migration task.
Finally there’s the case where help desk suppliers aren’t wishing to provide help to.
You are switching from not to their help desk. Therefore, it may possibly be a headache to migrate all the your much needed support records to the different help desk.
Manually Just Doesn’t Cut It
If you are looking to migrate your data without spending a dime, you are usually made to fiddle with a CSV file that sometimes has a mind of its own.
And even once you have managed to edit the document, you have little to no guarantees that all the things will go seamlessly.
Data corruption is something that affected many businesses and it is all due to the fact that you cannot check elements beforehand.
Nevertheless it shouldn’t be that way
We think that firms don’t need to bother about data migration when they decide to migrate from Freshdesk. We want everything to feel flawless and also really fast, which is precisely what we are currently offering.
Migrate from Freshdesk to CSVThe ways we can help
We have now been in the help desk industry for a long time and know are the caveats of help desk data migration. Frankly speaking, we learned it the tough way.
Which encouraged us to create a fully automated solution that can do all the heavy lifting for you.
With it, it is possible to transfer all your data smoothly, along with the following.
Save your time and energy
Why waste your time staring at the progress bar when you can continue doing work while our tool migrates records? That’s right, there is no reason.
Test drive all you want
It’s required that you experiment with your support history in advance, hence why we made it possible that you can identify weak points.
Move records easily
You don’t have to wait till someone writes you a piece of migration script, nor do you need to wait for the install process to end. Reach out our team to take advantage of our automated data export tool.
Export support history properly
Through using our tool, you can be certain that losing your data is practically impossible. Our migration strategies are verified and day by day being worked on.
Main benefits of our service
Secure
All your passwords and personal data are secured with us. We care about our customer’s privacy and will use the data only for the import process.
Swift and Useful
Not only you improve most likely the most complicated processes, but you are also more likely to receive the preferred outcome faster. With the help of our tool and the team.
Sustained Data Integrity
We worked tirelessly to be certain that our tool will move all your data in an accurate and efficient manner.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How auto Freshdesk migration works
Preparation
The prep work normally includes creating agent profiles and custom fields in the CSV. If there’s something else you should do, we’ll tell you.
Link Freshdesk
Then you need to fill out all the information and credentials requested by our export wizard for it to be able to retrieve data from Freshdesk.
Connect CSV
Then you will need to perform the same with your CSV so that our tool can communicate with both help desk systems.
Pick data to export
Pick the information you wish to migrate and then set the ticket field mapping to ensure that the records will migrate correctly.
Check out the export wizard beforehand
In order to test the process beforehand, you can opt for the Free Demo Migration to understand how things work. With this free trial, you will be able to migrate one small portion of records in just a couple of minutes.
Migrate all tickets to CSV
Once you’ve seen everything the migration wizard offers and ready to transfer your data, we suggest that you pick a quiet time when your support team isn’t too busy, and begin the migration.
Hear from our satisfied clients
I recently was faced with the challenge of migrating from Freshdesk to Zendesk. All the way through they were helpful and followed up to ensure everything was as we needed and expected. I have no hesitation in recommending Zendesk Import if you need to do a migration. Absolutely great in every respect.
They helped us to migrate our data from our old support tool to Zendesk and it went smoothly. Great customer support and very reactive. I would definitely recommend it to any company who want to migrate their data into Zendesk. Huge gain of time and without data loss.
Migrated all our data including contracts and groups to new helpdesk in a few hours allowing us to seamlessly start using our new helpdesk the next morning.
Export your data automatically
You don’t have to take our word for it. See for yourself that relocating data from one help desk to a different one can be simple. Request a free demonstration.
Ask a specialist to execute your Freshdesk export
Our experts will help you migrate all of your data and provide practical advice in case of necessity. Get a price estimation.